The role:

The Scheduling Supervisor is responsible for managing education services staff's working schedules to maximize student satisfaction and minimize the cost of teachers and classrooms.

Supervision:

Reports directly to Regional Scheduling Supervisor. This position has a strong liaison and support role with all teams in the center.

Roles and Responsibilities:

• Collect scheduling needs from centers and central departments and propose scheduling plans accordingly to decision makers.
• Schedule full-time and part-time teachers' working hours for multiple centers.
• Publish schedules in the system and distribute to all internal stakeholders.
• Rearrange schedules and effectively communicate changes to all stakeholders so as to cover schedule in emergencies.
• Coordinate with other departments to better utilize resources across centers, such as lending/borrowing teachers and classrooms.
• Optimize scheduling by analyzing operational data and provide data support to centers.

Qualifications and Requirements:

• Undergraduate degree, major in economics, business, statistics, mathematics and logistics preferred.
• 1+ years of working experience, analysis or business experience preferred.
• Intermediate Excel and PowerPoint skills.
• Proficient oral and written English competency, can communicate confidently and fluently with international staff.
• Detail-oriented, logical, patient, well-organized and independent.
• Able to work on flexible working shifts (work during weekends if required).
• Able to commute to multiple work locations.

Career Plan: This is a position for people who want to develop analytical, resource management, and communication skills to a higher level, especially in a multi-cultural environment. In particular fostering teamwork outside of the current job scope, problem solving within the center and region, and develop the ability to manage resources to achieve better business outcomes.

上班地址：英语培训中心