Clinical Bioinformatics Consultant

We are currently looking for a Clinical Applications Consultant with a strong background in Next Generation Sequencing and Bioinformatics to strengthen our team. You would be part of a field based team focused on supporting the software/analysis needs of customers from North American clinical testing labs.

Responsibilities

Develop Thermo Fisher business and relationship by providing:

• Understand and support customers implementing Lab Developed Tests (LDTs), in accordance with CAP/CLIA/NYS guidelines, using the Thermo Fisher Scientific / Ion Torrent / Oncomine™ product portfolio.
• Owning the implementation of somatic Clinical assays, products, and solutions within customer sites.
• A strong “Customer first” approach to troubleshooting clinical support issues.
• Responsible for maximizing customer value/satisfaction by aligning complex product solutions and services with key customer initiatives.
• Build and maintain relationships with key decision makers and/or potential influencers.
• Understanding the clinical LDT customer’s needs and work with Oncology Sales to develop a successful commercial strategy for this market.
• Manage relationships with key Thermo Fisher Scientific collaborating partners.

Job duties will include the following tasks:

• Review and assist customers with analysis of their Ion Torrent data using Torrent Suite, Ion Reporter, and Oncomine™ Reporter software packages.
• Help customers design and conduct experiments to assist in evaluations of Ion Torrent / Thermo Fisher products.
• Promote new clinical product solutions at customer sites and at conferences/user meetings.
• Work in collaboration with the Oncology Sales team and Thermo Fisher support partners to establish the best support strategy for each customer site.
• Build strong relationships with customers.
• Maintain consistent and structured communication with Thermo counterparts and regularly update to leadership and relevant databases.
• Obtain successful adoption of the technology within all applied markets while investigating the potential of other applications and solutions both pre-clinically and clinically.
• Align with other teams in the company on a regular basis.
• Estimated 25-50% travel.

Experience/Qualifications/Qualities that are important in this role

• Graduate (minimum) qualification in an appropriate science subject, molecular biology or bioinformatics is preferred
• Knowledge of Linux and scripting required.
• Experience in NGS bioinformatics application is mandatory, Ion Torrent experience is a plus.
• Molecular biology experience is strongly desirable.
• “Customer First” approach to support.
• Previous experience as application specialist desirable.
• Excellent communication, teaching, and influencing skills.
• Ability to understand and articulate complex scientific literature and use extensive complex clinical data as a key factor in the sales process.
• Strong drive for success.
• Medical background, laboratory experience, and/or managed care knowledge desirable skills.
• Understanding Clinical regulatory guidelines (CAP, CLIA, NYSDH, etc.) for Lab Developed Tests using NGS.