Responsibilities:

• Handles customer’s enquiries, claims, complaints, reports and overseas offices
• Follows up overseas routing orders and booking from customers
• Work within SOP and quotations with overseas offices
• Handles all import and export shipments (Sea) and import shipment (Air)
• Co-ordinates with departments concerned on related issues

Requirements:

• Secondary Education or above
• Minimum 2 years experience in both air & sea freight services & E-Parcel.  Have experience in the courier company / Parcel / postal will be given priority.
• Strong communication and interpersonal skills, dynamic and customer driven
• Familiar with worldwide markets
• Excellent command both English and Mandarin
• Proficient in MS office
• Able to work under pressure
• Immediate Available is highly preferred