How do manufacturers ensure finished goods leave the port in time for delivery to their destinations? Our seafreight export customer service team works closely with customers, carriers, trucking company and customs brokers to ensure loading and export clearances are executed on schedule. If you wish to further develop your career in a large organisation, this is an excellent opportunity to join our team in Shenzhen.

供应商如何确保货物按时离开港口并发往目的港？我们的海运客服与客户、船公司、拖车行，及报关行等各方紧密合作，确保顺利出口。如果你正在寻求在一个大的发展平台 ，我们深圳分公司就是你***的选择，请现在就加入我们吧。

In this role, you will work with a team to service a dedicated portfolio of customers, ensuring all data entry and financial management tasks are timely and accurate.

在这个岗位上，你将和团队一起为客户提供定制服务，并保证所有资料录入及账务的及时性和准确性。

We are interested in service-oriented individuals who understand the importance of providing an excellent customer experience. In return, you will gain access to professional development opportunities, international exposure and a rewarding career in logistics. To find out why Kuehne + Nagel is a global leader in logistics, start a conversation with us and click apply today!

我们正在寻找以客户为中心的人才加入，与我们一起提供优质的客户体验。在这里，你将会获得专业化，国际化的发展机会。想知道德迅为什么是物流的领导者吗？现在就联系我们吧！

Your tasks and responsibilities

工作任务与责任

• Accept export bookings and complete all system entry requirements timely and accurately

接受出口订单，按时准确完成系统录入要求。

• Ensure all tasks are completed according to Standard Operation Procedure (SOP) and Key Performance Indicators (KPI)

根据SOP和KPI完成所有任务。

• Liaise with all parties to ensure loading and export clearance tasks are completed on time

与多方面沟通协调，确保货物顺利出口。

• Deliver the highest levels of customer experience with focus on service and retention

专注客户体验，提供高质量的客户体验。

Your skills and experience

技能和经验要求

To be considered, you should have a good understanding of export procedures and freight forwarding knowledge. You have good telephone skills and has a customer-focused mindset.

你需要对出口流程熟悉，具备良好的货代知识。你擅长电话沟通及具备良好客户服务精神。

Good reasons to join

为什么加入

At Kuehne + Nagel, you get to grow your expertise, shape processes and deliver innovative solutions. We are continuously building our local and global network and our product portfolio, creating career opportunities in different fields of work worldwide. As a leader in the logistics industry, we provide a collaborative and IT driven environment where you will work with motivated and customer-centric colleagues across the world.

在德迅，你的专业能力及创新能力将不断提升。我们持续在中国及世界各地建立物流网络及增加我们的市场份额，并在全世界的不同领域创造了越来越多的就业机会。作为物流行业的领导者，我们提供团结互助的工作环境和强大的IT支持，在这里你可以与来自世界各地积极进取、以客户为中心的同事一起奋斗。

Contact

Elly Lin

Talent Requisition Manager, South China

上班地址：深南东路4003号世界金融中心A座28楼