Seafreight Export Customer Service
Kuehne + NagelShanghaiUpdate time: September 3,2019
Job Description
YOUR ROLE
In this role, you will work with a team to service a dedicated portfolio of customers, ensuring all data entry and financial management tasks are timely and accurate.YOUR RESPONSIBILITIES
- Accept export bookings and complete all system entry requirements timely and accurately
- Ensure all tasks are completed according to SOP and KPIs
- Liaise with all parties to ensure loading and export clearance tasks are completed on time
- Deliver the highest levels of customer experience with focus on service and retention
YOUR SKILLS AND EXPERIENCES
To be considered, you should have a good understanding of export procedures and freight forwarding knowledge. You have good telephone skills and has a customer-focused mindset.
GOOD REASONS TO JOIN
We are interested in service-oriented individuals who understand the importance of providing an excellent customer experience. In return, you will gain access to professional development opportunities and international exposure in a team-based environment. To find out why Kuehne + Nagel is the best place to advance your logistics career, start a conversation with us and click apply today!Get email alerts for the latest"Seafreight Export Customer Service jobs in Shanghai"