Resort Activities Attendant (2022)

We invite you to bring your warm, engaging customer service to help foster the health and wellbeing of our guests and colleagues as you rotate through the different areas of our Resort Activities department; the Rental Shop (winter seasonal), Kids Adventure Camp, Health Club, Guest Activities and Boathouse (summer seasonal). Whether our guests are adventuring, playing, swimming, or using the fitness center – the thoughtful attention you provide will make them feel welcome and valued.

 

Hotel Overview: Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity.  Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

 

What is in it for you:

• Experience living in Banff National Park in the iconic location of Lake Louise
• Subsidized staff accommodation provided on-site for full time status
• Access to our Lifestyle Program activities
• One duty meal in our staff cafeteria
• Competitive extended benefits package including medical, vision and dental for full time permanent status

• Employee Travel Program
• Comprehensive Wellness Platform (LifeWorks)

• Discounts on food & beverage & spa
• Opportunity to develop your talent and grow within Fairmont Chateau Lake Louise and over 5,000 properties with Accor

 

 

Summary of Responsibilities:

Reporting to the Resort Activities Management team, responsibilities include but are not limited to:

Rental Shop (winter seasonal):

• Assist guests at the Ski Rental Shop – select the right option for each individual guest, take payment, process returns after use for: Downhill Skis, Snowboards, Cross-Country Skis, Skates, Snowshoes and more.
• Handle large groups of people in a fast paced environment
• Help familiarize guests with the Lake Louise area and offer safe recommendations for trails and activities
• Maintain, clean, and keep the Rental shop at a luxury standard

Work with cash and payment options

 

Kids Adventure Camp:

• Organize activities and supervise up to 10 children ages 5 and up
• Assisting Conference Services and Special events with functions as needed
• Maintain a safe and fun environment for all children participating in activities

 

Health/Fitness Center:

• Welcome guests to the Health Club and ensure they have a safe and enjoyable experience
• Ensure the Health Club area is clean and well maintained with adequate supplies in pool area and change rooms
• Instruct guests in use of equipment and ensure safety regulations are adhered to in fitness/pool areas

 

Guest Activities:

• Organize activities for families of all make-ups for social activities, holiday events, walks, fires, Bavarian curling and more
• Assisting Conference Services and Special events with functions as needed
• Maintain a safe and fun environment for all guests participating in activities

 

Boathouse (summer seasonal):
Assist guests as they rent a canoe – taking payment, providing rules and basic canoeing instructions, helping guests into and out of the canoe,

• Assist in coordinating and facilitating Sunrise Canoe Experiences
• Able to maintain a safe environment on the Canoe Dock and Lake for all Guests
• Ensuring canoes are in clean working order
• To adhere to all Environmental/Health and Safety policies and procedures as required
• Adhere to all environmental policies and programs as required

 

Additional:

• Consistently offer professional, friendly and engaging service
• Field questions about the local area
• Follow departmental policies and procedures
• Comply with all the safety regulations of assigned tasks and ensure a clean and safe working environment with active participation in the hotel health and safety program
• Assisting  with Special Events with functions as needed
• Ensuring a neat, clean personal appearance and uniform
• Other duties as assigned

 

Qualifications:

• Interest in health and physical activity, and enjoy working with children & families.
• Retail or cash handling experience an asset
• Certification in CPR and First Aid required
• Highly responsible and reliable, demonstrating initiative as required
• Proven ability to work well under pressure in a fast-paced, team-based environment
• Ability to meet the physical requirements of the role, including:
  • Frequent standing and walking throughout shift
  • Occasional kneeling, pushing, pulling, lifting
  • Occasional ascending or descending ladders, stairs and ramps
  • Capable of lifting and moving canoes (90 pounds+)
  • Capable of pushing pool towel bins (90 pounds+)

 

Visa Requirements: Applicants must be legally eligible to work in Canada.

 

APPLY TODAY: We encourage you to visit our website to learn more about living and working in Lake Louise! www.lakelouisejobs.com

 

ABOUT FAIRMONT HOTELS & RESORTS

At Fairmont Hotels & Resort we offer our guests the finest hospitality experience in each of our destinations. And we know that, to offer our guests the best, we first need to offer our employees the best. That's why you'll find exceptional work opportunities - throughout North America and the Caribbean, Europe and Africa, the Middle East and Asia Pacific - as well as industry - leading training, career development, recognition and rewards. Fairmont Hotels & Resorts is a celebrated collection of hotels that includes landmark locations like London's The Savoy, New York's The Plaza, and Shanghai's Fairmont Peace Hotel. A community and environmental leader, Fairmont is also regarded for its responsible tourism practices and award - winning Green Partnership program. An exciting future awaits!