Security Supervisor

At  the Cape Grace Hotel managed by Accor Security Supervisors are responsible for attentiveness, efficiency and commitment to ensure the hotel remains a safe, enjoyable workplace and travel destination for all its stakeholders.

What is in it for you:

• Joining an innovative environment that supports the development and investment of its colleagues

• Employee benefit card offering discounted rates in Accor worldwide

• Learning programs through our Academies

• Opportunity to develop your talent and grow within your property and across the world!

• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

What you will be doing: 

• Consistently offer professional, friendly and engaging service 

• Adheres to all Grooming and Appearance Policy Standards

• Ensure the overall safety and security of the hotel guests, colleagues, other stakeholders and hotel premises 

• Act as a member of the Emergency Response Team, responding in cases of fire, accident, safety concerns and calls for medical assistance 

• Ensure that any violations to law or hotel policy is investigated and reported 

• Respond to all emergency situations and provide First Aid and C.P.R. as required 

• Correct and report any fire hazards or health and safety hazards 

• Report and investigate occurrences of accidents, complaints, criminal activity, and crisis situations 

• Conduct regular floor patrols, cash counts and crowd control 

• Conduct departmental key control audits and maintain key control records 

• Maintain computer records of all actions in a Daily Activity Report 

• Assist guests regarding hotel facilities in an informative and helpful way 

• Follow department policies, procedures and service standards 

• Follow all safety policies  

• Adheres to and promotes all Company Health & Safety policies and procedures to ensure a safe work environment.

• Other duties as assigned

• Liaise and represent Fairmont’s interests with outside parties. Including, not limited to:

• Fire

• Occupational H&S

• Clients/Guests

Various government agencies


Your experience and skills include:

• Previous experience in a Security role required 

• Computer literate in Microsoft Window applications required 

• Certification in CPR First Aid required 

• University/College degree in a related discipline preferred 

• Must possess a professional presentation 

• Strong interpersonal and problem solving abilities 

• Highly responsible & reliable 

• Ability to work well under pressure in a fast paced environment 

• Ability to work cohesively with fellow colleagues as part of a team 

• Ability to focus attention on guest needs, remaining calm and courteous at all times

• Be flexible on hours worked as dictated by business demands.

• Proficient in the English language (verbal & written), second language is an asset
  
  
  Your team and working environment:

• At Accor, we are Heartists!  Are you ready to put your heart at the center of everything that you do? If so, then join our team of Heartists 

• Every day, we look for opportunities to engage on a personal & meaningful way with our guests and each other.
• We deliver heartfelt hospitality in an environment that is engaging, enthusiastic and professionally rewarding!

Our commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/ 

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS