Security Supervisor

The Security Supervisor is responsible for ensuring the overall safety and security of the hotel’s guests, employees, and hotel premises. He/she works 12 hour shifts, to be present in the absence of the Security Director. This position will be responsible for the Security Service Control Centre and Supervision / Dispatching Security Officers. The Security Supervisor will act as a member of the Emergency Response Team, coordinating the security response to fire, accident, safety concerns and calls for medical assistance and will ensure that any violation to law or hotel policy is investigated and duly addressed.

Hotel Overview: Located in the heart of downtown Toronto, Fairmont Royal York is within walking distance to the business and theatre districts and the city's best shopping and dining. Having hosted more than 40 million guests since it opened its doors in 1929, Fairmont Royal York continues to represent the epitome of hospitality. With 1365 guest rooms, 70,000 square feet in 34 conference and banquet rooms, and over 1200 colleagues, Fairmont Royal York depicts the elegance of its past while providing the finest conveniences for today's travellers.

Summary of Responsibilities:

Reporting to the Director of Security Services and Emergency Management, responsibilities and essential job functions include but are not limited to the following:

• Supervision of Security Control Center and Security Officers.
• Ensure Emergency Response Coordination.
• Dispatch and Control Center Alarm Monitoring.
• Ensure access Control Piper Street man door and access Control of Delivery Elevators.
• Ensure Loss Prevention Supervision. (Bag Checks).
• CCTV review and function monitoring.
• Lost and Found Supervision.
• Daily Security Report.
• Ensure BEO’s and related security requirements are completed.
• VIP Assessment.
• Contract Security and Toronto Police ordering and coordination.
• Daily security report and score tickets are accurately completed
• Audit daily security patrols and deficiencies.
• Knowledgeable in the use of all security equipment, i.e. radios, cameras, printers, computers and electronic lock systems
• Convention/Hospitality awareness and security preparation.
• Assign resources as need for large events/parties/Galas/Conventions. Prepare and plan in advance for all major events.
• Correcting and reporting of fire hazards, health and safety hazards
• Knowledge and application Municipal, Provincial, and Federal statues with attention to the Trespass to Property Act.
• Other duties as assigned by the Director of Security