Job Title: Senior Analyst
Location:TRIL GTC Chennai
GCL: D1

Job Purpose / Summary

The individual will manage a team of data analysts that use data analytics and BI tools to provide insight into the performance of BBU Customer Interaction Reporting and suggest area and methods of optimizing. Implements and oversees the analytical approaches and methodologies. Presents insight and recommendations to stakeholders for decision making and planning. GCO and business stakeholders have high expectations for quality and efficiency. As such, the Lead must be adept at managing multiple (and sometimes competing) priorities, while ensuring quality and timely deliverables for our end. The lead will look to develop their employees, creating an outstanding level of quality and performance across their service areas. High accountability and results orientation are critical, while also demonstrating the ability to leverage several different leadership styles as appropriate to achieve both a high-performing and a highly engaged team.

The lead will be empowered to deliver end-to-end analytics applications. This individual will develop strategies to deliver everything from the training of embedded business analysts to ad hoc analyses and insights and use data analytics for optimization. The focus will be on the front-end of the business, optimizing decisions related to BBU Insights & Analytics programs.

Accountabilities / Responsibilities

• Collect business requirements and ask probing questions to fully understand business needs and how they relate to key performance measurements.
• Create, maintain, and interpret dashboards and reports, including long-term trends, campaign and/or page performance, and customer segments
• Lead and develop a team of data analysts
• Oversee all analytics operations to correct discrepancies and ensure quality
• Lead monthly governance meetings. Represent the measurement team at stakeholder meetings and governance meetings.
• Coordinating with different teams/stakeholders to ensure any major incidents are managed professionally
• Ensuring completion of all services in accordance with global compliance and market legal and regulatory requirements and within GCO budget guidelines.
• Conducting all aspects of the human resources processes, including the development of annual objectives, performance appraisals, individual development plans, and career counselling and coaching feedback for continuous improvement.

Education, Qualifications, Skills and Experience

Essential

• Bachelor’s degree or equivalent
• 5-7+ years’ experience working in Sales, Marketing, or Business Services, preferably in Life Sciences Industry.
• 5+ years of leadership experience, preferably leading, managing and developing large teams of professionals.
• 5+ years of experience in a customer-facing operations environment.
• Experience of working with multiple 3rd party providers, including information technology partners.
• Excellent communication and interpersonal skills.
• Excellent written and spoken English language skills.
• Strong collaboration skills, with demonstrated experience building, trusted relationships with key stakeholders. Proven cross-functional collaboration skills across organizations, functions, and markets are preferred.
• A proactive approach to problem-solving.
• Proven ability to learn in a rapidly evolving environment. Ability to grasp and understand new technology and concepts quickly and readily apply learnings.
• Experience working in a globally distributed team.

Desirable

• Pharmaceutical experience; or other highly-regulated environments
• Digital Marketing experience.
• Talent management and developing others.
• Proven track record working cross-functionally with a high level of commitment and follow-through.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Date Posted

22-Jul-2020

Closing Date

21-Aug-2020

AstraZeneca embraces diversity and equality of opportunity.  We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.  We believe that the more inclusive we are, the better our work will be.  We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.  We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.