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Job Description

HOW MIGHT YOU DEFY IMAGINATION?

You’ve earned your degree. How will you use that achievement to reach your goals? Do more with the knowledge you’ve worked hard to acquire and the passion you already have. At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies, reaching over 10 million patients worldwide. Become the professional you are meant to be in this meaningful role.

Senior Associate Digital Technology Innovation (DTI) Business Systems Analyst

Live

What you will do

Does the thought of building an entirely new site from the ground up excite you? Do you love cultivating sustainable systems and high performing teams? If you have a passion for talent development and want to be a part of Amgen’s mission to serve patients – every patient every time – then check out this exciting new opportunity!

Be part of Amgen's newest and most sophisticated final product assembly and packaging plant in New Albany, Ohio. When completed, this facility will combine the latest in robotic and automated technologies to allow for maximum operator efficiency in operations. The Final Product facility will not only feature the best in-class device assembly and packaging technologies with embedded industry 4.0 capabilities, but it will also integrate sustainability innovations to reduce carbon and waste, as part of Amgen's plan to be a carbon-neutral company by 2027.

Let’s do this. Let’s change the world. This vital role is within Operations Digital Technology and Innovation (Ops DTI) group will support commercial manufacturing at Amgen Ohio with a focus on Quality, Lab & Benchtop capabilities. The main responsibility of the role to evaluate applications, design, coordinate architecture and support solution deployment working with partners in Quality, Manufacturing, and Engineering, and the broader Digital Technology and Innovation teams while adhering to Amgen standards, policies and procedures.

• Utilize quality lab systems knowledge to architect solution in systems like UPLC, HPLC, LMES, CIMS and serve as technology product owner and system owner for these solutions
• Work with Quality Analytical teams and Commissioning and Validation teams to develop strategy, plan, and execute for site readiness and continuous improvement
• Actively engage with business users to analyze business needs, capture and detail business and solution requirements guided by standard methodologies in core application platforms
• Coordinate workshops and proof-of-concepts to illustrate business capabilities and facilitate adoption by business
• Provide technical leadership and improve solution approach for analytic data processing and utilization based on industry standards and global standard methodologies
• Support selection of new technologies as needed, and development of Technology Roadmap for the domain capabilities
• Identify opportunities for implementing solutions with agile product development methods
• Investigate root cause and provide general support for deviations, non-conformances, corrective and preventative actions

Basic Qualifications

Master's Degree

OR

Bachelor's Degree plus 2 years of Information Systems experience

OR

Associate's degree plus 6 years of Information Systems experience

OR

High school diploma/GED plus 8 years of Information Systems experience

Win

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The professional we seek will possess these qualifications.

• The Business Systems Analyst should have experience of working with computer systems from inception to deployment to maintenance. A general to good understanding of Quality, Lab, and Benchtop systems.
• Familiarity one or more of these systems - CIMS, CDS, LMES, UPLC, HPLC is a plus
• Experience in executing Agile/SCRUM processes and repeatable, predictable, and high-quality delivery of software solutions
• Ability to analyze problems, process complex data, establish facts, and draw valid conclusions
• Proven excellence in verbal and written communication at all interpersonal levels
• Solid project management, customer service, and conflict resolution skills
• Ability to work independently and efficiently, leading timelines and expectations, and producing high-quality work (documentation, presentations, proof-of-concepts, etc.)
• Experience working in a validated (GxP) environment, building validation deliverables and managing QA approvals
• Triage help desk service requests, change requests, and incident reports
• Coordinate Information Systems asset inventory management, procurement and decommissioning
• Ensure safety and compliance in data centers and workspaces
• Strong customer focus with ability to work closely with customers to manage the resolution of Information System tickets in line with customer expectations

Thrive

Some of the vast rewards of working here

As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being.

• Full support and career-development resources to expand your skills, enhance your expertise, and maximize your potential along your career journey
• A diverse and inclusive community of belonging, where teammates are empowered to bring ideas to the table and act
• Generous Total Rewards Plan—comprising health, finance and wealth, work/life balance, and career benefits—with compensation and benefits rated above 4 stars (out of 5) on Glassdoor

Apply now

for a career that defies imagination

Objects in your future are closer than they appear. Join us.

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