The Senior Business Analyst role will support AIA’s strategy by eliciting, analysing, validating and communicating requirements for complex changes to business process, policies and information systems for approved projects and other initiatives

At AIA, our promise is to help people live Healthier, Longer, Better Lives by encouraging them to make positive lifestyle changes one step at a time. Our firm belief is that by following our Operating Philosophy of doing the right thing, in the right way with the right people, the results will come. AIA Insurance for Life, Health and Wellbeing.

The Opportunity:

The Senior Business Analyst role will support AIA’s strategy by eliciting, analysing, validating, and communicating requirements for complex changes to business processes, policies, and information systems for approved projects and other initiatives

About the role:

Some responsibilities include:

• Provide leadership, support, and guidance to technical teams to ensure the solution meets the needs of the business

• Provide direction to other project team members and technical staff involved in the solution delivery as appropriate.

• Contribute to the development of business cases

• Contribute to the continuous improvement of the BA practice and analysis skills and capabilities.

• Assist in the development of lean and agile approaches

• Provide both high level and detailed estimates for all BA activities.

• Facilitate workshops to assist in the planning process

• Establish a clear understanding of your personal responsibilities in the maintenance of Risk & Control Management and apply this to all activities

About you:

Of importance is your analysis experience to ensure the right decisions are made which result in the best outcome for our customers and business.

Your influencing skills will ensure business buy-in to these decisions and facilitate the resolution of any issues. 

• Business or IT related tertiary qualification

• Business Analysis qualification (e.g. IIBA Certification (CBAP) or equivalent)

• Agile certification

• 5+ years as Business Analyst or related role.

• Financial Services/Insurance knowledge & experience

• Experience of Agile and Lean approaches and deliveries preferred (some relation to SAFe and Scrum).

• UX/UI knowledge & experience

• Process Improvement / Lean & Six Sigma preferred

Why choose AIA:

At AIA, we’ve made a promise to help people live healthier, longer, better lives. And it starts with our own people.

• We invest in training and development to build on your current skills

• Career development through internal mobility opportunities

• Work for a business helping make positive health and wellbeing changes to the lives of New Zealanders

• Access additional leave days to recharge and refresh yourself

• Enjoy wonderful Health and Wellbeing initiatives that support you

• Work with supportive and inclusive managers

• Flexible working arrangements

Recruitment Agencies: Our Talent team does not require any recruitment agency support.

Interested Candidates: Apply using the ‘Apply’ button. No emailed applications accepted. For general enquiries only, contact:

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.