Job summary
Amazon Web Services (AWS) provides companies of all sizes with an infrastructure web services platform in the cloud (“cloud computing”). With AWS you can requisition compute power, storage, and many other services – gaining access to a suite of elastic IT infrastructure services as your business demands them. AWS is the leading platform for designing and developing applications for the cloud and is growing rapidly with hundreds of thousands of companies in over 190 countries on the platform.
The AWS Greater China (GC) Sales Strategy, Operation and Enablement (SSOE) team is looking for a Senior Business Ops Manager for Strategic Planning. This role will own GCR annual planning process including but not limit to account and territory planning and quota planning, segmentation policy and rules governance, process enhancement, partner with WWRO S&P team to drive operational excellence and tools automation. This role will partner with all GCR stakeholders including Sales, function team, Finance, Sales Operations, Sales Enablement, and global Revenue Ops and Finance team.
The ideal candidate is a systems-thinker with super strong analytical skill who can connect the dots and is able to identify opportunity from data insight to improve the productivity and efficiency along with AWS business rapid growth. This candidate is a self-starter who is process-oriented and able to excel at influencing teams and stakeholders to drive change. You do not shy away from ambiguity and complex problems, slicing and dicing massive sets of information, and creating solutions to problems that have not been tackled yet.


Key job responsibilities
• Manage GCR Annual Planning end-to-end process to deliver high quality customer, territory and quota assignment, by driving other Ops peers to work as a team.
• Drive benchmarking analysis for our practices both GCR and WW against best-in-class operations, and initiates the enhancement program.
• Perform customer/partner needs and task analysis, scope projects, and evaluate existing processes to support the expansion of virtual operations in different BUs.
• Act as GCR SME to partner with WW team to land entire AWS annual planning tools, process, policies etc. and tail-made for GCR unique requirement.
• Translate the sales strategy from leadership team to the planning work and iterate the customer segmentation rules, MDU (Minimum development unit) design etc.
• Manage GCR customer segmentation related policies and enhance the execution, strength governance.


About the team
About Us
Inclusive Team Culture
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
Work/Life Balance
Our team puts a high value on work-life balance. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
Mentorship & Career Growth
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.