Senior Collection Specialist
BDSan antonioUpdate time: January 30,2020
Job Description
Locations
San Antonio, TexasJob Description Summary
Sr. Collection Specialist is responsible for ensuring the prompt payment of the accounts receivable in order to maximize revenue management for BD. Responsible for the overall monitoring of the AR and resolution of escalated collection issues.Job Description
Financial Impact: High
Monitoring of a $500MM average monthly receivable and over 5,000 accounts.
Quality Impact: High
Significant level of customer facing activities.
Primary Duties/Responsibilities:
- To monitor the collection activity to ensure complex issues are resolved/escalated so that collection is made on all outstanding receivable issues
- The ability to resolve complex collections escalations independently and handle the most sensitive issues with internal and external customers
- Accountable for the achievement of key strategic goals and carrying out business/operating plans
- Interact with external customers, business controllers, distributor relations, sales force, customer service and related transactional groups in order to accomplish the tasks
- Responsible for continuous improvement activities by developing and implementing efficiencies within the department that will add value to the process. Participate and facilitate lean initiatives
Preferred:
- Direct experience with SAP
- Strong Microsoft excel skills
- Experience working in a shared service center
- 1+ years in commercial collections
- Bachelor's Degree in Finance / Accounting / Economics
Required:
- 1+ years in commercial collections
- Strong analytical/problem solving skills
- Solid Communication and interpersonal skills
- Superior customer service skills
- Working knowledge of Microsoft Office
- High School Degree or equivalent
Skills:
- Must have the ability to work independently and in a team environment, multitask, set own priorities, and adapt to a changing environment.
Primary Work Location
USA TX - San AntonioAdditional Locations
Work Shift
US BD 1st Shift 7am-330pm (United States of America)Get email alerts for the latest"Senior Collection Specialist jobs in San antonio"