• Serve as the main point of contact for Red Hat’s professional services, addressing customer technical, development, and strategic information technology (IT) requirements
• Track and manage projects including status, issues, and time reporting
• Consult with customers to work on problem identification, system architecture definition, hardware and software specification and design, implementation, testing, customer training, and deployment of open source solutions
• Use industry practices alongside Red Hat's policies and procedures to solve diverse problems
• Analyze data to evaluate key factors in problem solving
• Make judgment calls to select methods and techniques for obtaining solutions

• Solid technical skills in Docker and Kubernetes
• Knowledge of and experience with Red Hat OpenShift; knowledge of other Platform-as-a-Service (PaaS) solutions is a plus
• Excellent communication and interpersonal skills
• Demonstrated experience communicating value, progress, and status of key projects to both business-minded and technically savvy audiences
• Ability and desire to learn new technologies on your own and apply new concepts to problems
• Ability to work as part of a geographically distributed team while demonstrating flexibility and initiative
• Good project management skills
• Enterprise Java development skills are a plus
• Good English communication skills are a plus

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