Your key responsibilities

• Deliver excellent service in line with Core HR processes and manage the distribution of work to your team focussing on priorities, KPIs and SLAs. Follow the Global Process Model (GPM) and local work instructions to execute separation and debt transactions including the production of clear and concise internal communications
• Act as a subject matter resource for separation and debt processes.
• Self-review that all process steps and payroll actions are fully completed to ensure accurate payroll processing and eradication of errors.
• Coordinate cyclical activity aligned to the annual operational calendar to support the wider team
• Carry out payroll auditing, independent spot checks using a range of tools e.g. reporting and the coordination of payslip checking across your team
• Action Core HR housekeeping and other related reports, taking appropriate actions identified within the reports.
• Process all administration relating to the separation of employment including production of internal communications, processing of final payments and managing any debts.Oversee and proactively manage debt cases with finance stakeholders on behalf of your team.
• Resolve queries escalated by your team in respect of complexity or where decisions and judgement fall outside of the validation matrix, and those initiated by the EY Help HR team that require further administration/transactions. Ensure satisfactory closure of issues that develop into cases, and ensure any learning is taken on board for you and your team
• Maintain an up to date knowledge of current EY policy and process developments.
• Ensure compliance with the Firms’ policies, best HR practice and employment legislation at all times.
• Regularly support the continuous improvement initiative.

Skills and attributes for success

We are looking for people with previous administration experience, ideally within a service delivery and team environment.

To qualify for the role you must have:

• GCSE qualification level or equivalent
• An ability to work to and enhance prescribed HR procedures • Attention to detail and a focus upon accuracy and quality
• Experience of taking the lead across an operational team within a busy high-volume environment

Ideally, you’ll also have:

• Knowledge of operational HR systems

What we look for:

We are looking for an enthusiastic individual with excellent communication and client service skills. If you have a strong interest in providing generalist HR administration, if you are a team player who supports your colleagues and you’re committed to your own personal development, this role is perfect for you.

What working at EY offers

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. In addition, we offer:

• Support, coaching and feedback
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing personal priorities.