AstraZeneca is a global, innovation-driven biopharmaceutical business that focuses on the discovery, development and commercialization of prescription medicines for some of the world's most serious diseases. But we're more than one of the world's leading pharmaceutical companies. At AstraZeneca, we're proud to have a unique workplace culture that inspires innovation and collaboration. Here, employees are empowered to express diverse perspectives - and are made to feel valued, energized and rewarded for their ideas and creativity.

Global Finance Operations (GFO) was formed in Q1 2016 through the merger of Global Finance Services and Cash Generation.  GFO is at the heart of the Finance function - accountable to the AstraZeneca (AZ) Group for the design and delivery of high quality, simple to operate transactional finance processes that enable our customers to focus on AZ’s strategic priorities. 

Our processes cover record to report, purchase to pay, contract to cash and data management and we drive AZ’s cash focus through disciplined management of supplier and customer payment terms and practices. GFO provides P2P/T&E process helpdesk services to internal AZ and external end users, including training support to internal AZ users. Plans are in place to extend the scope and internal customer coverage during 2016/2017.

GFO operates globally through a combination of in-house captive and offshored business process outsourcing (BPO). The BPO element has been provided in partnership with our service provider partner Genpact since 2008. At the end of 2015, GFO comprised of approximately 680 roles in total (approximately 450 in the BPO).

AZ Finance is embarking on an ambitious, broad ranging, multi-year transformation programme, called Finance Transformation (FT). Through 2016/2017, FT plans for transactional process and technology improvements that will underpin the next wave of GFO transformation and a step change in service effectiveness and efficiency.

Aligned to FT, GFO started a transformation journey in 2016, adopting a global process focused operating model organized between global process towers, stakeholder engagement, helpdesk, cash generation and master data management teams. The newly formed GFO Senior Leadership Team (SLT) aligns to this model, and the rest of the GFO organisation is being restructured in line with this model.

As the successful role holder is responsible for the credit process, including the consistent application of our credit policy, periodic credit reviews of existing customers, and the assessment of the creditworthiness of potential customers. It includes:

• Managing a group of customer accounts to ensure credit risk is under controlled,
• Anticipation and resolution of queries on customer accounts,
• Minimizing doubtful debt by analysis customers’ performance and credit risk
• Work as a business partner for Sales Managers to enhance business growth

Typical Accountabilities

• Perform credit reviews for all assigned accounts according to the established schedule. Analyze and prepare credit recommendation based on the financial statement and ratio analysis, credit reference agency report, trade reference & etc to determine the degree of risk involved in extending credit and in line with credit policy.
• Monitor account status, credit alerts and communicate the findings if significant risk is identified.
• Maintain accurate and up to date customer’s credit master data details and records.
• Execute & analyze monthly credit risk report to ensure all account assigned with proper risk category, credit review performed before next review date mature and ensure all account have sufficient credit limit for utilization.
• Review orders before manual release and escalate if significant risk identified.
• Perform various tasks related to, and established for, handling transaction processing independently, including resolving complex queries and investigations in a timely manner.
• Review compliance to key controls as identified in the FCF/SOX documentation.
• Cooperate closely with Customer Service Team, Sales Account Managers and Financial Controllers to ensure all stakeholders are informed and aware about risks involved.
• Point of escalation for credit risk, system, process and project advice where required and supporting with ad-hoc requests.
• Make adjustments, handle queries and resolve problems within company guidelines and policy.
• Work under direction of and report to a Credit Risk Team Leader.

Performance Measure

• Accuracy and timelines of tasks performed.
• Achieving agreed KPIs and Credit team targets.

Education, Qualifications, Skills and Experience

Essential

• Must have a Diploma in Finance and Accounting or equivalent.
• Must have 1-2 years of work experience in finance in international multicultural environment.
• Essential B2B experience.
• Have strong analytical, critical thinking, problem solving, and collaboration skills.
• Be highly organized.
• Be self-motivated, proactive, and work quickly and independently with little supervision.
• Provide great customer service and develop good relationships with internal and external customers. Must promote a positive working environment.
• Experience of working in a shared service center across a global /large organization will be an added advantage.
• Good communication skill for verbal & written in English.
• Knowledge and experience in SAP, Microstrategy, Celonis & CROWN will be an added advantage.

Other Role Requirements

• Schedule flexibility to work on holidays and/or weekends when necessary.
• Schedule flexibility to work on the days off given by the wellness Policy when necessary (Política de Bienestar).
• Flexibility to travel and work in another AZ facilities outside the country when necessary.

According to the company policies, the candidate must prove that there are no situations that generate a conflict of interest (COI) for the company. The non-existence of COI is considered as an objective requirement of the position. To know beforehand the weightings of COI contained in the policies of the company, consult the Human Resources Department.

AstraZeneca is an equal opportunity employer. AstraZeneca will consider all qualified applicants for employment without discrimination on grounds of disability, sex or sexual orientation, pregnancy or maternity leave status, race or national or ethnic origin, age, religion or belief, gender identity or re-assignment, marital or civil partnership status, protected veteran status (if applicable) or any other characteristic protected by law. AstraZeneca only employs individuals with the right to work in the country/ies where the role is advertised.

Internal and External Contacts/Customers

• The GFS function will interface with the Back-Office areas, Embedded Finance (CFOs and country business partners), LatAm Area Finance, other GFS teams and 3rd party specialist functions.

Date Posted

Closing Date

AstraZeneca embraces diversity and equality of opportunity.  We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.  We believe that the more inclusive we are, the better our work will be.  We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.  We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.