RESPONSIBILITIES:

• To handle customer enquiries via live chats, telephone and email for a retail Skin-care brand
• Ensure customer queries and feedback are quickly and effectively resolved with courtesy
• Build and maintain good relationship with customers
• Handle ad hoc assignments and other duties as required
• Shift duty is required

JOB SPECIFICATION:

• At least 2 years experience in Customer Service
• Candidates with lesser experience will be considered for Customer Service Officer role
• Customer-oriented with good communication skills is essential
• Independent, self-initiated and well-organized
• Good spoken and written English, spoken Cantonese and Mandarin
• Good PC knowledge and typing skills (English and Chinese)
• Immediately available is highly preferred

We offer:

•  Attractive salary
•  Marriage leave
•  Paternity leave
•  Career development opportunities
•  Medical coverage
•  Vibrant and all-inclusive work place
•  Equal opportunity Employer
•  Vibrant and all-inclusive work place