Job Description:

• Daily monitoring of the customer service department situation and report
• Resolve matter / discrepancies / follow up with China marketing department / customer enquiries
• Provide supports to the sales people
• Assist in the exhibitions in HK and overseas if required
• Coordination with shipping and accounts department
• Overall communications between HK and China marketing department

Requirement:

• Degree holder with 2-3 years full time working experience in Customer Service
• Work experience in the field of Jewellery / Watch is a compulsory
• Knowledge of jewellery software (JDB) system is more preferable
• Good communication and interpersonal skill
• Good command of spoken and written English and Chinese
• Good computer skills

We are looking for the person who cares about their customer!

We offer competitive remuneration and benefits with great prospects for personal fulfillment and career development.

If you are interested in the above role, please send your resume with your expected salary to us.