Siemens has an exciting opportunity for a Senior DSC Engineer to join our National DSC Team. The successful applicant will be subject matter expert who drives all digital service activities, innovation through strategic customer engagement to ensure the effective delivery of appropriate portfolio and resources. This role supports and represents the service activities of the business to achieve maximise value driven results. The Senior DSC Engineer will support and employ methodologies (includes customer perspectives, industry trends, competitive analysis, and technology disruptions) to deliver holistic service offerings, and enable customers to discover and understand how they can best apply digital transformation to achieve their business objectives. You will be required to promote the digitalization strategy, drive organizational change, and communicate our vision, partner with Sales, Information Security, Engineers and other stakeholders to assist in the design, communication and implementation of Services, Standards and Processes, as well as develop opportunities for digital services, provide pre-sales / consulting support, and remove organizational barriers to ensure collaboration and excellent service delivery. Key Responsibilities: - Remote Service - Remote Support and Repair - Remote Health check and creation of customer report - Remote Commissioning support - Identification of opportunities for Value-Add Services - Supporting Onsite Technicians Remote Tools & Connections - Delivers the configuration and setup of Remote Diagnostic, Connections and Analytic Tools and Dashboards - Ensures configurations meet required standards and configuration management processes - Delivers the successful commissioning of Remote Diagnostic, Connections and Analytic Tools and Dashboards - Maintains an updated understanding of current best practice delivering and using designated tools and systems Customer and Stakeholder Management - Responsible for daily customer communications regarding incident and problem management - Provides domain expertise and reporting requirements for projects and service contracts - Estimation and Solutions for Bids and Tenders Siemens is a proud equal opportunity employer, creating a work environment of diversity and inclusion. Our diverse workforce cultivates Innovation and Excellence and in turn creates a workplace where our employees belong and prosper. Diversity and inclusion help us fully realise the potential of our people. Siemens is a global engineering powerhouse rich in diverse culture expanding over 190 countries. The company prides itself on 140 years of innovation, sustainability, and technology, brought to businesses around the world. Our Building Technologies division combines offerings for security solutions and building automation within one company as a service provider and systems integrator and as a manufacturer of respective products. (Vision to become the leading smart infrastructure company) Organization: Smart Infrastructure Company: Siemens Ltd. Experience Level: Experienced Professional Job Type: Full-time