In CSEO, our vision is to re-invent how we operate and radically improve the experience of our customers, partners and employees to accelerate growth for Microsoft. We believe that change starts from within, and so are leading the company’s Digital Transformation journey.
Digital Transformation is fundamentally about using technology to radically advance performance of internal processes and innovation in customer experiences. With a clear focus on customers and their journey, organizations can align their externally facing experiences with the parts that customers do not see - the internal operations and technology infrastructure - because these elements often make or break the external facing experiences.
CSEO Studio is a vibrant community of talented and passionate people that are customer-obsessed with diverse expertise in Design, UX Research, Accessibility and Program Management. Yet, we share some core values around curiosity, humility, persistence, and creativity.
The Senior Designer position requires a strong and experienced product design person. This person is well versed in the product development cycle, has a solid user centered and product design process, and has a diverse and extensive portfolio. This person is creative in their problem-solving solutions and can articulate a strong design point-of-view. They can inspire a team of designers with deep and diverse design skills as well as Researchers, PMs and Developers. Most importantly this person will be a driver of change, open to new possibilities, impact oriented, and brings a diverse perspective that complements the Studio and helps drive for better user experience solutions.
Responsibilities
Roles and Responsibilities:
- Lead multiple projects end-to-end and be a strong Experience stakeholder partnering closely with the Business and Technology stakeholders
- Envision and create the right design solutions whether in known or highly ambiguous situations
- Understand the Business & Technological constrains and how that impacts design
- Develop and execute the experience framework with deep foundation in Research and cohesive end-to-end design solutions
- Be a strong voice for the user and ensure Inclusive Design practices are implemented
- Create and oversee scenarios, process flows, information architecture diagrams, wireframes, prototypes, UI pattern libraries, interaction guidelines and other artifacts required to develop and evolve designs for a set of products, tools and services
- Work collaboratively on a larger design team made up of interaction designers, visual designers, motion designers and front-end developers focused on end-to-end experiences
- Execute all design activities with high-quality and thoroughness
- Partner closely with multiple disciplines (especially Research and Engineering) on aligned goals
- Inspire and mentor both internal and external Designers & Researchers
- Deliver great results that are simple, emotionally rewarding and that make employees, customers and partner’s lives better.
Qualifications
Requirements:
- 7+ years of relevant design experience with proven success in working with partners and customers
- Bachelor's/Master’s degree in product design, HCI, interaction design, industrial design, communication design, architecture or equivalent experience
- Deep expertise of fundamental visual design disciplines (typography, iconography, composition, color, layout, etc.) and creation of a variety of visual mood boards, storyboards, creative briefs, and motion and visual guidelines
- Strong design capabilities, including composition, layout information hierarchy, typography, color, animation, motion or industrial design.
- Eye and passion for product quality, craftsmanship, and attention to detail
- Innate curiosity, data driven, and ability to self-start in an ambiguous and rapidly changing startup-like environment; growth mindset
- Ability to quickly produce elegant and easily understood diagrams, wireframes, concept maps, prototypes, interaction guidelines and other related artifacts with a strong interaction point-of-vie
- Experience shipping innovative and complex mobile, web or software products while meeting and exceeding milestone deadlines
- Good problem-solving skills and ability to think strategically and agilely
- Demonstrated ability to work effectively cross functionally with other teams (Engineering, Research, Program Management & Marketing)
- Great written and verbal communication/presentation skills
- Motion and technical prototyping skills are highly desired
- Ability to think and design in 2D and 3D is a plus
A portfolio demonstrating breadth and creativity and proven experience in telling stories, building UI models, generating detailed wire frames, developing prototypes and delivering comprehensive specifications. Please indicate your specific roles and contributions for each project submitted as part of the portfolio.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
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