Responsibilities

You’re a UX leader and designer who loves to learn, solve challenges, and dream up breakthrough ideas. You've worked on multiple similar projects already in retail or online shopping and you're looking for a new adventure. You’re a tireless advocate for the customer—enthusiastic about building and iterating on designs to discover what works best and applying your knowledge to create incredible software products. You're passionate about your interests, and you want to work on projects that will change the world for the better.

You understand how to bring a team together to solve difficult product and customer problems, fixing what's not quite right and smoothing the customer’s journey through the product. You to find ways to reduce the number of screens, remove the extraneous, drive users to the next screen or next step, and shorten the path to “Wow!”

You’ll work in a focused team collaborating with fellow designers, program managers, engineers and the Microsoft Store marketing team. Bouncing ideas around, formulating plans, and charting the path forward is your jam as much as any solo design time.

You're fluent at communicating with product managers and developers as well as influencing your team and studio to simplify, integrate, and co-create successful customer experiences that work together. And you’re comfortable influencing others around how we all want the same thing, what that thing is, and why you think the team has landed a solution that will help make the Microsoft Store an excellent and easy shopping experience that customers will love.

Qualifications

You bring these things to the role:

• 7+ years of combined product design, enterprise UX, or relevant agency-side experience.
• A unique ability to create UX strategies and solutions from the customer point of view
• Demonstrated ability to ramp up quickly in a new space
• Team collaborator who delivers highly usable and compelling customer experiences
• Disciplined user of research data and insights to drive decisions and measure success
• Self-starter who plans and executes work with minimal support
• Comfortable with ambiguity, know your strengths (and weaknesses), and have a point of view
• Possess a decisive bias toward action
• Proficient at influencing for impact
• Tireless evangelist of UX among partner teams to raise product quality
• Experience with responsive design and cross-device interfaces/inputs from mobile, tablet, desktop, TV and game console.

 Additional Skills: 

• Passionate curiosity for UX and UI
• Inclusive design is embraced as a challenge, not a limitation
• Experience in systems thinking both in products and process
• Bias towards simplification of information architecture
• Understanding and applying customer feedback, research, and telemetry to the design process
• Track record of successful cross-team collaboration
• Effective storyteller

Location: This is primarily an onsite role working at Microsoft’s Advanta campus in Bellevue (just off I-405/I-90).

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.  We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.