Senior Director Content Strategist

Location - remote                                             

About RWS:

RWS Holdings plc is the world’s leading provider of technology-enabled language, content management and intellectual property services. We help our customers to connect with and bring new ideas to people globally by communicating business critical content at scale and enabling the protection and realization of their innovations.

Our vision is to help organizations interact effectively with people anywhere in the world by solving their language, content and market access challenges through our collective global intelligence, deep expertise and smart technology.

Customers include 90 of the globe’s top 100 brands, the top 10 pharmaceutical companies and 18 of the top 20 patent filers worldwide. Our client base spans Europe, Asia Pacific, and North and South America across the technology, pharmaceutical, medical, legal, chemical, automotive, government and telecommunications sectors, which we serve from offices across five continents.

Founded in 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange regulated market (RWS.L). For further information, please visit: www.rws.com

About The Role:

Working in conjunction with VP of Global Solutions, responsible for the RWS Regulated Industries content management offering based on customer’s business objectives and end user requirements. The Sr. Director of Content Strategy oversees customer’s content requirements and creates content strategies across the life cycle of a product/project. Additionally, the Content Strategist develops project plans for strategic accounts to aide in executing sales strategies and innovation that creates and sustain long-term client relationship, resulting in generating business that drives profitable revenue growth and account stickiness for both Technology and Services.

Responsibilities:

• Collaborate with Sales and solutions to create and implement sustainable account strategy program that focuses on embedding / enhancing technology on strategic accounts.
• Identify content technology opportunities to expand footprint with strategic accounts
• Develops strategic content focused account plans and detailed resolution and optimization roadmaps to secure and grow existing accounts, and develop new business in line with overall sales strategies and revenue goals.
• Collaborate and align with the rest of the account team on the strategic account plans
• Support communication regularly with clients to align on account strategy
• Monitors and manages results by analyzing overall metrics, interacting frequently with customers, and actively coaching and guiding sales and account teams.
• Develops comprehensive strategies and tactics to build long-term pipelines, maximize existing revenue streams, and unearth new opportunities.
• Utilizes expertise (e.g., customer, industry and/or market insights) to develop new and/or novel approaches that lead to increased results.
• Develops comprehensive strategies and tactics to help sales build long-term pipelines, maximize existing revenue streams, and unearth new opportunities
• Collaborates, coordinates, and leverages resources across a variety of organizations (e.g., solutions, pricing/contracts, product management) to achieve business growth and customer loyalty
• Understand customers’ digital strategies and provide insight, consulting, and adapt role of product into this strategy
• Bridge between technology division for upsell and cross sell opportunities

Requirements:

• 5+ years of successful language technology and services sales experience required
• 5+ years Localization and Content Management Operations experience
• Experience building technology and services offerings
• 5+ years of major account management experience required
• Proven ability to successfully drive sales actions via collaboration with interdivisional executive sponsors and sales leaders.

Benefits:

• Amazing benefits. (Seriously!)
• Infinite training, professional development and personal growth opportunities.
• The rare opportunity to impact how organizations communicate globally. There’s a reason we work with 90 of the top 100 brands.
• Smart, engaged co-workers, a culture of diversity, innovation and opportunity.
• Great work life balance!

Life at RWS - We work hard together to deliver for our customers; our expertise, professionalism and determination to never let others down drives  us to be passionate and serious about what we do, deliver customer value, yet always adding a human touch 

As a company focused on connecting people through language, diversity and inclusion are fundamental to our company culture. RWS is an Equal Opportunities Employer and we are committed in ensuring that all employees work in an environment free from all forms of harassment and discrimination and one that actively promotes teamwork, diversity and trust. All employees have a right to be treated with respect and dignity. RWS operate in a manner for the inclusion of all - any form of discrimination is expressly prohibited. Employees are selected and promoted on merit alone and no other factors whether race, gender, age, religion, marital status, gender identity or disability are taken into consideration.

We are proud to work in a company where all can succeed and grow their career and while RWS operates in accordance with all local employment laws, if local law enables any form of discrimination this is against RWS company policy and we will adhere to the highest standard.   

 RWS is an Affirmative Action Employer.  Qualified applicants will be evaluated for employment without regard to race, color, religion, sex, national origin, veteran, and disability status.  For more information about EEO/AAP legislation please visit: https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf

Recruitment Agencies: RWS Group PLC does not accept agency resumes.  Please do not forward any unsolicited resumes to any RWS employees.  Any unsolicited resume received will be treated as the property of RWS and Terms & Conditions associated with the use of such resume will be considered null and void.