Senior Executive – Customer Services Gurgaon | Siemens Mobility | Full-time Together we make a difference! Siemens Mobility is an independent run company of Siemens AG. Its core business includes rail vehicles, rail automation and electrification solutions, turnkey systems, intelligent road traffic technology and related services In Mobility, we help our customers meet the need for smart mobility solutions. We’re making the lives of people who travel easier and more enjoyable while constantly developing new, intelligent mobility solutions! Change the future with us · Manage all service related activities (bidding, order intake, execution) in CS RI area , especially for Northern Region · Shall be responsible for handling regional maintenance business and Spares business · Shall co-ordinate with customers and internally with all stakeholders to ensure smooth day to day service operations in the region · Ensures timely collection of receivables · Responsible for adherence to EHS policies and guidelines · Shall ensure timely submission of bids in line with customer requirements. · Shall attend negotiation meetings and strive for finalization of the orders at the earliest · Shall actively support for larger bids · Acts as first point of contact for escalation of any customer issues. Use your skills to move the world forward · You should have minimum 5-8 years’ experience preferably in Railway environment along with bachelor’s degree in Electrical/ Electronics engineering · Flair for customer service and customer satisfaction. · You are fluent in English Make your mark in our exciting world at Siemens This role is based in Gurgaon. You will also get to visit other locations in India and beyond, so you’ll need to go where this journey takes you. In return, you’ll get the chance to work with teams impacting entire cities, countries – and the shape of things to come. We’re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and inspiration and help us shape tomorrow. Find out more about mobility at: https://new.siemens.com/global/en/products/mobility.html and about Siemens careers at: www.siemens.com/careers Organization: Siemens Mobility Company: Siemens Limited Experience Level: Mid-level Professional Full / Part time: Full-time