Senior Facility Manager
Do you enjoy helping others and building emotional connections to make people feel special and welcomed? If so, then we want YOU to be part of our Fairmont Royal York family.

Every day you will be responsible for engaging with our guests, clients and colleagues. You will create the essential Toronto experience at the hotel that has been a Canadian icon for over 91 years.  You will be given the responsibility to ensure that our guests and colleagues feel WELCOMED, CARED FOR and INCREDIBLE. Being part of the Fairmont Royal York family is more than providing warm and consistent service. As an ambassador of Fairmont Royal York, you will take the initiatives necessary to turn moments into memories by taking the time to understand our guests’ purposes: why are they staying at Fairmont Royal York, what is their length of stay and what are their preferences and passions? Making our guests feel heard and cared for creates an emotional connection to our brand and builds loyalty. 

These emotional connections are not just for guests. As part of the Fairmont Royal York family, you will be tasked with creating impactful relationships with your colleagues.

As a Professional Leader, you will lead yourself through: positive orientation, self-development self-management, problem solving and decision making. You will lead others through: leading and engaging with your team, developing others and communicating effectively. You will lead the business by: being guest-focused, forward-thinking and planning, business awareness and business improvement.

What is in it for you:

• Employee Assistance Program (EAP)
• Extended Healthcare Plan Coverage
• Opportunity to develop your talent and grow within the Company and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• All Heartists Travel Program for stays at properties world-wide

What you will be doing:

• Assures implementation of Accor Policies, standards and procedures.
• Participated in controlling the annual maintenance budget and assisting in the preparation of the Capital Plan
• Provides leadership, support and direction to the department
• Monitors the Hotel's Preventative maintenance program
• Manages and coordinates outside contractors within established guidelines
• Ensures the hotel complies with all Government regulations pertaining to building code requirements, health, fire and life safety program monitoring energy management program to ensure cost effective use of utilities and reduce energy consumption
• Maintains close and effective working relationship with all other Departments, and external contractors
• Establishes quantitative standards of performance and utilities performance management principles to fully maximize employee productivity
• Is a key member of the hotel's emergency operations and is able to provide expertise In building operations and contingency plans for disaster management
• Coaches and supports engineering leadership team to effectively manage controllable expenses (e.g., wages, heat, light and power, water consumption, tools and equipment, uniforms, vendors, service agreements, inventory, etc.).
• Develops an engineering operating strategy that is aligned with the property/brand’s business strategy.
• Reviews financial reports and statements to determine how Engineering is performing against budget.
• Addresses potential areas of concern and proposing solutions to owners in a proactive manner.
• Ensures building and equipment licenses, permits and certifications are current.
• Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports and payroll function. 
• Manages department's controllable expenses to achieve or exceed budgeted goals.
• Participates in the development of department's capital expenditure goals; manages projects as needed
• Celebrates successes by publicly recognizing the contributions of team members
• Ensures that regular on-going communication takes place throughout the engineering operation to communicate daily operations activities, set expectations and create awareness of business objectives. 
• Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process
• Perform periodic inspections to buildings and services, and preparing reports for improvements 
• Overseeing safety standards, performance management, recruiting and training of newly on-board staff
• Prepares weekly and period end P&L critiques
• Utilizes employee feedback and an “open door” policy to identify and address employee problems or concerns in a timely manner.

Your experience and skills include:

• Minimum 3 years as  Facility Manager (hotel or service environment preferred)
• Engineering degree/ diploma an asset, 2nd Class Station engineer preferable
• Strong business background with an entrepreneurial spirit
• Must have experience In leading a team of Maintenance Employees, with preference to those who have worked in a unionized environment
• Knowledgeable in all regulations such as building codes, fire and health department requirements
• Ability to positively communicate and instruct employees, Able to rephrase, or "translate" fairly technical information into terms which a lay person may easily understand 
• Ability to work effectively under pressure, changing conditions and priorities
• Ability to effectively review, assess and modify work as needed to ensure continual progress towards desired results
• Excellent teamwork skills and high level of initiative essential
• Demonstrated commitment to continuous improvement with current knowledge on cutting edge technologies
• Skill in use of computers and software programs associated with Property Operations
• Excellent Knowledge of Building HVAC operations, Plumbing, Mechanical and Electrical systems
• Must have knowledge of blue prints; reading, understanding and analyzing

Physical Aspects of Position (included but not limited to):

• Constant standing and walking throughout shift
• Frequent lifting and carrying up to 50 lbs
• Constant kneeling, pushing, pulling, lifting
• Frequent ascending or descending ladders, stairs and ramps

Your team and working environment

For over 91 years, Fairmont Royal York has stood proudly as a Toronto landmark. When the hotel opened in 1929 it was the tallest building in the British Common Wealth and contained 1,048 rooms, a concert hall, library, extensive bakery, radio station and even a hospital. Today, this essential downtown landmark has completed a multi-million dollar transformation, reimagining its lobby, rooms, dining venues, event spaces, and Fairmont Gold – the property’s exclusive hotel within a hotel luxury experience. Another stunning chapter for Fairmont Royal York has begun. To learn more, click here.

Visa Requirements: Must already be legally permitted to work in Canada.

In order to keep our employees and the general public safe from the threat of Covid-19 and the rise of variants in the community, the Hotel has implemented a Covid-19 Vaccination Policy.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS