Eaton’s Engineering Service & Systems Division is seeking a Senior Field Service Representative (FSR) to join our team. This position is based at our Pleasanton, CA, Roseville, CA or Reno, NV. Relocation assistance will be offered to candidates living outside a 50-mile radius of these locations. Position Overview: Eaton’s Engineering Service & Systems division wants to help you fuel your career! Eaton has the largest and most experienced team of filed services technicians and engineers in the industry. This team brings extensive skills and experiences to field service engineering. Active participation in recognized technical societies such as NFPA and IEEE and collaboration with a variety of utilities and industries ensures that our technicians are knowledgeable about today’s cutting edge technology and engineering techniques. We assist customers at every stage of the power system: offering start-up and commissioning of equipment, performing planned maintenance, monitoring performance, diagnosing system problems remotely, as well as responding to emergencies on a 24/7 basis, 365 days a year. Our support services help businesses make the most of their existing electrical equipment by optimizing performance and extending the life of existing facilities. The Power Distribution Systems organization offers career opportunities at a variety of levels representing increased scope and responsibility within the organization. The responsibilities of this position include overseeing day-to-day operations of the office, including field service manpower, engineering and sales support for the operation. Requiring minimal supervision, the Operations Engineer will assist in managing the District’s job schedule and backlog, including preparation of job plans, budgets, schedules, personnel requirements and/or other tasks as required. The Engineer will assist the District Manager and Coordinator in developing short term business financial forecasts, developing and implementing the annual profit plan, and developing cost estimates for proposals and writing negotiations. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. Essential Functions and Dimensions: Advanced proficiency in the following: Test Equipment Operation Troubleshooting Techniques Protective Relays PQ Measurements Skilled proficiency in one or more of the following: Intermediate Protective Relays Advanced PQ Measurements Disaster Recovery Rotating Machinery Protection & Control Design POSITION CRITERIA: Strong computer skills Understanding of the company's and competitor's electrical, electronic and mechanical products and services. Knowledge and practice of safety precautions related to working with electrical and electronic equipment. Demonstrated ability to provide service and represent company interests in developing customer relationships to assure long-term customer satisfaction. Submit to periodic customer required background and drug screenings. Ability to obtain and maintain a valid TWIC authorization Ability to complete and maintain internal safety certification Must possess and maintain a valid and unrestricted drivers license When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Qualifications Required (Basic) Qualifications: Associates degree OR military experience OR experience in manufacturing environment required Minimum 3 years of experience evaluating and servicing electrical distribution or control systems Relocation assistance will be offered for candidates residing outside a 50 mile radius of the following Eaton locations: Pleasanton CA, Roseville, CA or Reno, NV. Active Duty Military Service member candidates are exempt from the geographical area limitation. Candidates must be legally authorized to work in the United States without out company sponsorship, now or in the future. Preferred qualifications: CPA, CMA, Related Master’s Degree or MBA from an accredited institution SAP or Business Warehouse experience Experience in testing, troubleshooting, evaluating, and servicing electrical distribution and control systems is highly desirable. Experience performing power quality measurements, troubleshooting, and analysis is highly desirable. Experience with protective relays is highly desirable. Electrical Contractor’s License Professional Engineering License General Contractor’s License. Eaton also considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call 412-893-3600 or send an email to: AccommodationsForApplying@Eaton.com We provide benefits that are industry competitive and focused on employee well-being. Listed below are programs that are offered globally, but program availabilities may vary by site. Flexible work options to help balance work/life demands (at participating Eaton sites) Healthcare/retirement savings programs Competitive compensation packages to reward skills and performance Tuition assistance or financial help for ongoing learning and development Health, Dental, Vision & Wellness programs Donation matching (U.S., Canada, Puerto Rico) Eligable for EESS Target Job Referral Program What you will get from us Eaton’s mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic and mechanical power – more safely, more efficiently and more reliably. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. Eaton’s 2020 revenues were $17.9 billion, and we sell products to customers in more than 175 countries. We have approximately 85,000 employees. We make work exciting, engaging and meaningful for our employees through our dedication to tackling some of the toughest power management challenges on the planet and by never losing sight of what matters. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We pledge to always foster a diverse and inclusive environment, including inclusion resource groups that bring together employees who share a common purpose, interest or background. In the past year, our company has received top employment recognition by the Human Rights Campaign and almost fifty percent of our Board of Directors represented diverse groups. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. We have demonstrated our passion for sustainability with the recent announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. We are ethical, passionate, accountable, efficient, transparent and committed to learning. We are confident we can deliver on our promise to improve the quality of life and the environment because of the attributes that our employees embody. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Job: Engineering Region: North America – US/Puerto Rico Organization: ESSG EESSD Electrical Engrg Svcs Systems Div Job Level: Individual Contributor Schedule: Full-time Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: No Does this position offer relocation?: Relocation from within hiring country only Travel: Yes, 10 % of the Time