• Project Management

• Define schedule, resource needs, and scope management

• Coordinate with sales, corporate on customer project execution

• Project database management to support backend project tracking and record system

• Ensure deliverables are met, according to schedule

• Identify and perform risk assessment

• Prioritize business and project requirements

• Define Custom Processes to Meet Specific Customer Needs

• Process Development and Training

• Define and document operational processes

• Plan and facilitate end user training

• Provide internal process and system support for Global Sales Operations Teams

• Communication

• Work with business owners to communicate delivery schedules, project plans, etc

• Communicate project updates to internal stakeholders and external customers

• Drive alignment with training programs across Global Sales Operations

• Up to 20% travel required

Qualifications

• Work Experience

• Demonstrated success in managing complex global projects; high attention to detail

• Experience with cross functional and global teams

• Proven success in meeting aggressive deadlines and ability to handle high stress situations

• Knowledge, Expertise, and Skills

• Bachelor’s degree in Engineering, Business Management, Information Systems; or equivalent experience

• 8+ year experience in customer service, business analysis and/or project management

• Demonstrated success leading and participating in cross-functional teams

• Ability to communicate clearly both orally and in writing in various circumstances; strong English skills is a must

• Personal fit with culture of NI and the Hardware Services Team

• Understanding of high-tech service industry

• Prior experience/understanding of NI’s global processes and systems

Primary Location: CN-CN-Shanghai Shi

Work Locations: China - Shanghai 4F, Block 2, 36 & 58 Haiqu Road Zhangjiang High-Tech Park Shanghai Shi 201203

Job: Services Project Management

Business Unit: Services

Employee Status: Regular

Job Type: Standard

Travel: Yes, 20 % of the Time

Job Posting: Jul 8, 2019, 1:36:10 AM