Inside Sales Engineer - Hybrid Office/Remote
EATONRaleighUpdate time: January 24,2023
Job Description
Eaton’s Electrical Critical Power & Digital Infrastructure division is currently seeking a Senior Inside Sales Engineer to join our team. This position will be a hybrid office/remote role as long as you live within 50 miles of our Raleigh, NC facility. Relocation benefits will be provided within the United States only. Eaton’s Electrical Critical Power & Digital Infrastructure Division designs, manufactures, and services Uninterruptible Power Supply (UPS) systems, batteries, and electronic-based products to ensure power reliability in the most demanding applications. Our employees deliver mission-critical solutions to our customers’ most challenging energy management requirements. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. Why Eaton? Be a key member of a world-class organization that creates market leading 3-phase products. Opportunities for career advancement through a defined technical track as well as broader Eaton career opportunities in various business functions. Raleigh is an Engineering Hub with roles in: Service, Manufacturing/Assembly, New product Development, and Product Management. Work in a modern hybrid collaborative environment. Eaton is committed to fostering a successful work/life balance. We provide flexibility to choose when you work from home and in the office. Learn more: Welcome to The Hub @ Raleigh (eaton.com) Competitive salary and benefits package including 401K, medical, dental, tuition reimbursement, paid holidays, vacation, paid parental leave. Position Overview: The Senior Inside Sales Engineer will support pre-sales technical and quotations to the Eaton data center sales and agent teams in the assigned territory for Critical Power Digital Infrastructure product and services offerings, including 3-Phase Uninterruptible Power Supplies (UPS), Power Distribution Equipment, Batteries and Battery Monitoring. In this role, you will also provide support for Global Accounts healthcare & medical imaging customers and applications. In this function you will: Support Eaton data center sales & agents in assigned territory. Maintain technical and commercial product knowledge for Eaton CPDI 9395P, 9395C, 9395, 93PM 480V, 93PM 208V, 9355, Battery Cabinets, Accessory Cabinets, PDU, and RPP product lines; as well as Communications offerings, custom Satellite maintenance bypass and tie panels, 3rd party battery cabinets, and other 3rd party accessories. Support Global Accounts channel in medical applications and technical product offerings. Review customers' plans and specifications and determine the appropriate Eaton solutions for the project. Configure Power Quality non-standard product configurations in Bid Manager. Review product Requests for Quote (RFQ) and Division Takeoff Requests (DTRs) in Bid Manager; execute pricing authority to approve or deny product multipliers. Meet or exceed sales volume and margin objectives as determined by manager for assigned territory. Review purchase orders to ensure the customer’s technical needs are met. Explain Eaton’s product documentation to specifying engineers and electrical contractors to ensure correct product application and installation. Create battery calculations to support battery runtime solutions. Offer a technical resource to customer service and other internal departments. Interface with vendors, secure quotes and price ancillary equipment. Support area sales managers/sales staff through technical assistance, pricing strategy, competitive review, installation and service information. Work on problems of diverse scope where analysis of technical data requires evaluation of identifiable factors. Offer training and technical mentoring for new employees as well as Sales Staff. Participate in scope review meetings and other pre-sales discussions with customers as required. Qualifications Required (Basic) Qualifications: Bachelor's degree in Engineering from an accredited institution. Minimum of two (2) years experience in the electrical industry working in operations, engineering, sales or marketing roles. Must be legally authorized to work in the United States without company sponsorship, now or in the future. Preferred Qualifications: Master's degree in Engineering or MBA from an accredited institution. Product and technical knowledge of 3Phase UPS equipment applications. Position Success Criteria: Ability to communicate upward and downward within the organization using clear and concise language. Effective written and verbal communication skills. #LI-CB3 Eaton considers qualified applicants regardless of criminal histories, consistent with local laws. To request a disability-related reasonable accommodation to assist you in your job search, application or interview process, please call 412-893-3600 or send an email to: AccommodationsForApplying@Eaton.com What you will get from us Eaton’s mission is to improve the quality of life and the environment through the use of power management technologies and services. We provide sustainable solutions that help our customers effectively manage electrical, hydraulic and mechanical power – more safely, more efficiently and more reliably. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each day. It’s where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. Eaton’s 2020 revenues were $17.9 billion, and we sell products to customers in more than 175 countries. We have approximately 85,000 employees. We make work exciting, engaging and meaningful for our employees through our dedication to tackling some of the toughest power management challenges on the planet and by never losing sight of what matters. Our culture is built on a strong commitment to practicing our core values and supporting our employees with the tools they need to succeed. We pledge to always foster a diverse and inclusive environment, including inclusion resource groups that bring together employees who share a common purpose, interest or background. In the past year, our company has received top employment recognition by the Human Rights Campaign and almost fifty percent of our Board of Directors represented diverse groups. When we embrace the different ideas, perspectives and backgrounds that make each of us unique, we — as individuals and as a company — are stronger. We have demonstrated our passion for sustainability with the recent announcement of cutting carbon emissions from the company’s operations by at least 50 percent by 2030. We are ethical, passionate, accountable, efficient, transparent and committed to learning. We are confident we can deliver on our promise to improve the quality of life and the environment because of the attributes that our employees embody. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Job: Sales Region: North America – US/Puerto Rico Organization: CPDI CPS Critical Power Solutions Division Job Level: Individual Contributor Schedule: Full-time Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: Yes – Hybrid Does this position offer relocation?: Relocation from within hiring country only Travel: Yes, 10 % of the Time

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