Role Summary:
The Senior Key Account Manager will be directly responsible for customer’s expansions and local point for regional interface with the customer, looking for innovative commercial models to monetize product portfolio solutions. He/She will be expected to have customer facing responsibilities and work across functions & territories to drive a cohesive strategy and develop robust relationships.

Essential Responsibilities:

• Acquire intimate understanding of customer’s strategic needs, goals and objectives, and demonstrate ability to consistently translate it into effective advice toward outcome-based solutions that rely on BHGE’S solutions
• Build high level customer intimacy and client relationships at all levels of the organization by ensuring a seat at the table at customer’s HQ and all other customer’s facilities
• Become the customer trusted advisor and foster a transition from a transactional to a partnership-based relationship, leveraging the full range of product and services from BHGE
• Develop account strategic plan, focusing on longer term SAS expansion and penetration, based on customer’s growth strategy and playbook.
• Responsible for the customer’s preservation and growth of the assigned Account(s) in the region and globally and own commercial KPI’s for these account(s).
• Identify and support the closure of Fullstream and Integrated Solutions opportunities for the assigned Account(s) globally. Work with Marketing and Commercial leaders of product companies to identifying white spaces and support the product companies in address growth opportunities in these segments.
• Shape and capture innovative commercial models to monetize BHGE portfolio solutions
• Provide feedback to the product company teams on customer wants and needs, new product / service needs, digital journey, product modifications and help them develop sound business cases
• Set up and lead Global Key Account Specific Business Forums across BHGE organization, partnering with all leaders across the different functions (demand generation, product leadership, sales and supply chain) to ensure a cohesive, world-class customer experience
• Partner with Marketing team and product company leaders to develop full year marketing plans for assigned Account(s)
• Partner with leaders across the organization to develop growth strategies across product offerings. This includes and not limited to organizing and leading discovery sessions with the customer and key stakeholders from the Product Companies.
• Evaluate potential partnership opportunities and draft business plan to review with internal executive leadership
• Facilitate engagement of customers through Customer Advisory Boards / Voice of Customers / New Product Introduction feedback sessions
• Interpret and understand contractual commitments
• Lead / Participate in cross functional teams and projects to achieve account and region goals
• Utilize all available management information and commercial excellence tool to fully exploit business opportunities

Qualifications/Requirements:

• Bachelor's Degree in Engineering, Marketing or Business from an accredited university or college
• 10+ years of experience in industry-related engineering, sales and/or marketing including minimum 5+ years in a customer-facing role

Desired Characteristics:

• Broad and deep understanding of the commercial cycle – including product line/marketing/sales/ commercial operations/engineering
• Strong account management skills, including developing relationships at the C-suite level; financial & analytical skills & strategic planning capabilities
• Solid knowledge of the assigned accounts and strong relationships with the customer organizations
• Long-term business mindset
• Strong presentation skills at the executive level
• Customer, service and “solutions” mindset

About Us:
Baker Hughes, a GE company (NYSE:BHGE) is the world’s first and only fullstream provider of integrated oilfield products, services and digital solutions. Drawing on a storied heritage of invention, BHGE harnesses the passion and experience of its people to enhance productivity across the oil and gas value chain.

BHGE helps its customers acquire, transport and refine hydrocarbons more efficiently, productively and safely, with a smaller environmental footprint and at lower cost per barrel. Backed by the digital industrial strength of GE, the company deploys minds, machines and the cloud to break down silos and reduce waste and risk, applying breakthroughs from other industries to advance its own.

With operations in over 120 countries, the company’s global scale, local know-how and commitment to service infuse over a century of experience with the spirit of a startup – inventing smarter ways to bring energy to the world.

Follow Baker Hughes, a GE company on Twitter @BHGECo, or visit us at BHGE.com.

Locations: China; BeiJing; Beijing