Main Responsibilities：

1. Close monitor inbound/outbound/return plan and 3PL’s capacity, to make sure all reasonable requirements could be met.

2. In order to ensure achieve KPI targets of 3PL, take root cause analysis for accidents or unnormal matters and work with 3PL to provide support to improvement solution based on evaluation and real time performance of 3PL on a monthly basis.

3. Update all the internal SOP for Logistics operation if any revise caused or new business requirement needed.

4. Work with all Retail(outside SH) to prepare weekly delivery plan, to make sure 100% on time outbound and customer complaint under 0.5%.

5. Coordinate with inbound operation team to closer following up important and urgent orders on time delivery from PDC.

6. Update and Implement one SOP standard for all 3PL’s warehouse in Whole China. Monitor the 3PL’s performance to make sure 100% SOP followed correctly.

7. Drive by retail process thinking to provide services to more requirements from internal customers, E.g. Retail, E-com, Customer service, Merchandising, Finance.

Position Requirements：

l Excellent Knowledge of SAP, and good PC skills (excellent MS Excel);

l Strong ability of process optimization and solution providing.

l With good knowledge in sales order management, outbound delivery, mainland transportation and warehouse management. —must have solid experience of order fulfilment ,plus transportation and warehouse management.

l Have solid logistics experience of retail, E-Commerce and warehouse management in B2B and B2C. -better have retail experience.

l Good command of oral and written English.

l 6 years above logistics working experience, 4 years order management experience required.

l Strong sense of responsibilities and user driving. Can work under the pressure and independent.

l Strong team spirit, cross functions communication and honest & reliable are required.

上班地址：上海市银城中路8号