Senior MM/PP Business Analyst
US - Florida - West Palm Beach Update time: February 3,2020
Job Description
DUTIES:                                   
Develop process documentation for processes and procedures.
Participate in Service Desk function to resolve user related support calls.
Prepare and execute test plans for new functionality.
Publish communication related to the deployment of new functionality.
Translate user requirements into user requests and program specifications.
Work with programmers to assure compliance to program specifications.
Develop training outlines for end-users.
Liaise with Divisional Management to understand direction within their functional area of responsibility.
Monitor compliance with Service Level Agreements for site.
Gather user requirements to develop solutions and alternatives.
Critically evaluate information gathered from multiple sources, reconcile conflicts, and distinguish user requests from the underlying true needs.
Translate high-level information into details as well as summarize detailed information.
Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
Work with users to define concepts under direction of project leaders.
Serve as the conduit between the user community and the software development team through which requirements flow.
Develop requirements specifications according to standard templates.
Liaise between the business, technology teams and support teams.
Comply with company’s Global IT Policies & Procedures.
 
REQUIREMENTS:                    
Bachelor’s degree in Industrial Engineering, Manufacturing Engineering, Planning, Materials Management, or Supply Chain, or related field of study plus 5 years of SAP experience, or related experience.  Employer also accepts a Master’s degree plus 3 years of SAP experience, as an equivalent alternative.
 
Must have experience or knowledge of:
 
SAP ECC and related software;
SAP product lifecycle management;
SAP production planning;
SAP Reporting capabilities, Business Objects;
SAP training pertaining to Materials management and production planning;
Project management skills; and
Process improvement (including Six Sigma).
 
TRAVEL:                                   
Willing to travel nationally up to 50% of the time domestic and international.

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