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Senior Manager, Education Clinical Consulting Services Enterprise Diagnostic Informatics (EDI)

In this role, you have the opportunity to directly impact the lives of patients and healthcare workers daily through your management of Application Consultants nationwide focused on our diagnostic informatics products.

You are responsible for (but not limited to) :

• Oversee the clinical education and consulting activities for EDI RI products

• Accurately forecast and report business results on a monthly, quarterly and annual basis, tracking & reporting on team utilization and ensure projects are on-time and on budget

• their goals

• Ensure the delivery of clinical education events and consulting services meet or exceed company standards and customer expectations. Directs business /process changes driven by data

• Participate in New Product Introductions and workforce planning

• Assure business metrics are reported and be able to effectively translate business results to manpower modeling to meet forecasted AOP

• Build a strong team of highly knowledgeable, motivated and dedicated individuals through staff development and sound hiring practices

• Provides leadership for cross-functional cooperation and optimum service delivery, through improved processes, automation, technology and organizational development across Philips departments and business to ensure customer satisfaction and retention

• Lead and/or participate in continuous lean process improvement to ensure efficiency gains in clinical education process

You are a part of EDI Solutions Services reporting to the Market Leader of EDI Education Clinical Consulting Services & ICAP NA E2E. You will manage a US based team of 30 Application Consultants.

To succeed in this role, you should have the following skills and experience

• Must have proven record of strong Leadership, managing teams, preferably a virtual team remotely

• Must have experience in healthcare imaging, preferred Radiology Informatics/PACS. Backgrounds in technology, clinical or training will be strongly considered. Experience working in a radiology environment with the ability to prioritize clinical customer requirements for the purpose of implementation of a Healthcare IT solution

• Bachelor’s Degree in relevant field preferred (Healthcare , IT, Technical, Imaging Clinical),

• 10+ years related experience and/or equivalent related experience/education in a medical or Healthcare IT-related industry

• Project Manager Professional (PMP) Certification a plus.

• Understanding of business compliance regulations (SOX, HIPAA, NEMA, FDA) required.

• Experience implementing methodologies (LEAN, PMP, etc.) to Create Innovative strategies for with regards to financial productivity and customer satisfaction

In return, we offer you

The ability to collaborate with, learn and grow from colleagues in a highly complex, global organization where you can use your strengths to help drive strategic business initiatives for Philips. Additionally, we provide you a dynamic working environment in an innovative business, paired with a competitive salary, excellent benefits, and a supportive atmosphere where you can sharpen your talents with new challenges and career opportunities.

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa.

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways.

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog . Once there, you can also learn about our recruitment process , or find answers to some of the frequently asked questions .

It is the policy of Philips to provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, color, citizenship, disability or perceived disability, ethnicity, gender, gender identity or expression, genetic information, marital or domestic partner status, military or veteran status, national origin, pregnancy/childbirth, race, religion, sexual orientation, or any other category protected by federal, state and/or local laws. Philips is an equal employment opportunity and affirmative action employer Disability/Veteran.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.