Senior Manager - Expert House
SIEMENSThaneUpdate time: June 28,2022
Job Description
Siemens Digital Industries is an innovation and technology leader in industrial automation and digitalization. In close collaboration with our partners and customers, we are the driving force for the digital transformation in the discrete and process industries. Our Digital Enterprise Services offer you the right solutions for the entire lifecycle of your products while combining cutting-edge technologies with our holistic service approach – from consulting through implementation to optimization. You can count on the long-term knowledge and practical know-how of our service experts on your way to digital transformation, and thus, stay competitive in a challenging market environment with services that are tailored to your specific requirements. We are your trusted partner, no matter if it is about process or discrete industry. This is your role. What part will you play? The Expert House head for PRS 1 is responsible for service delivery for Digital Industry automation/ drive/motors products to meet the Service Delivery KPI and to generate the service business from Installed based created in the market. Key Area of responsibility Lead the team of service engineer (Own & Third Party) to meet the service delivery KPI in Field Service, Service contract etc. Harness the install based to generate the service business from the market (Spares/ Retrofit/ AMC/ Digital Service). To Generate a pull effect in the market for Siemens Digital Industry product by ensuring good service support. Product service support & escalation handling to meet the quality objective. How do you qualify for the role? 1) Bachelor’s Degree in electrical or Electronics 2) Good in-depth knowledge of Siemens Automation & Drive products. 3) Long term experience in Services for Automation & Drive products. 4) Understanding of specific of Maintenance and manufacturing in Industry verticals. 5) Good Leadership skill, Networking and communication skill desired with a clear focus on very high customer satisfaction. We are Siemens! A collection of over 377,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and creativity and help us shape tomorrow! We are an equal opportunity employer and value diversity at our company. Please find more information on our organization at: www.siemens.com Organization: Digital Industries Company: Siemens Limited Experience Level: Experienced Professional Job Type: Full-time
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