Senior Manager, Lenovo Global eCommerce, Education Segment
LenovoSan francisco, california, united statesUpdate time: February 9,2021
Job Description
Position Description:
*Ability to work remote full-time
Lenovo is the fastest growing technology company on the planet, with growth
outpacing our competition quarter after quarter - and we’re still growing!
Lenovo’s fundamental belief is that life rewards those who Never Stand Still.
Every day, every employee at Lenovo is focused on moving forward, rejecting
traditional limits, and always seeking a better way. We are looking for the
person who challenges the ordinary and seeks to bring education solutions
forward for innovation.
The Senior Manager, Education Segment will be a key member of the eCommerce
B2C team, and will collaborate and be responsible for (1) developing
incubation ideas to grow eCommerce and (2) building a global strategy that
spans solutions within the education ecosystem – all focused on the B2C
education segment including parents/guardians of K-12 students and
college/career students. He/she/they will be passionate about running a global
business that delivers solutions to our target audience and effectively
launching key initiatives at scale. He/she/they will be a key contributor to
developing the segment strategy, internal and external partnerships, UX
requirements, community priorities, and the portfolio of products and
services. This role is critical to defining how we evolve the Lenovo
education value proposition to aspiring learners and parent/guardians of K-12,
not only today, but well into the future.
Specific responsibilities include:
• Drive the vision of the Lenovo Education eCommerce ecosystem experience.
This will include developing a feature/function roadmap for the student
experience on Lenovo.com (https://www.lenovo.com/us/en/student), external
partnerships that produce an incremental revenue lift, best in class solutions
with Lenovo products and solutions as well as with key vendors in the space
that drive value
• Evolve a portfolio of solutions and products that will position
competitively and help drive stickiness of the Lenovo offerings for each
geography team
• Identify where our audience engages and build partnerships, based on
positive business models, that capture our audience’s attention where they are
• Proactively identify and mitigate issues and potential obstacles in meeting
business objectives
• Create strategy, planning, business case and monthly business review
documents for senior leadership and partnership discussions including decks
and documents for presentations
• Lead geography team interlocks and follow up actions
• Provide thought leadership with respect to the target audience
(parents/guardians of K-12 students and higher ed students), Lenovo’s fit in
the education market, and how to engage from business perspective
• Identify areas of incubation for Lenovo eCommerce in the education segment
• Create and develop e2e plans and drive adoption of incubation areas
• Contribute to the overall strategy and vision to grow membership in Lenovo’s
education community
(www.education.lenovo.com/us) and build competitive differentiation in
customer experience
• Contribute to the marketing strategy to identify target personas and drive
consideration and recognition of the Lenovo EDU value proposition online and
throughout the customer journey
• Collaborate effectively with the LenovoEDU Community Team and all internal
stakeholders
#### Position Requirements:
Required:
• BA/BS with 7+ years combined experience working in or connected to the B2C
and/or education technology spaces in various capacities
Preferred Qualifications:
MBA while not mandatory is highly preferred.
• Ideal candidate will have sold products, solutions, or services to the B2C
education customer base
• Understanding of business and marketing strategy, and can use of competitive
data to identify differentiators and establish value propositions that
resonate with the target audience.
• Experience with the sales process and conversion goals.
• Capable of using web analytics and sales data to drive decisions and
identify opportunities for improvement, and to validate the success of key
site changes/enhancements.
• Understanding of retail, channel and eCommerce best practices and synergies.
• Superb conceptual thinking and problem-solving at all levels, ability to
formulate a strategic, scalable plan with high attention to detail and desire
to drive that plan with supporting functions through to completion and across
geographic regions.
• Experience with business modeling, measurement and research-driven approach.
• An optimist, comfortable with ambiguity, passionate about helping shape the
future for the best through constant improvement.
• Flexibility to go above and beyond in a fast-paced/global organization and
comfort with finding creative approaches to secure investments for high value
activities.
• International education experience
We are an Equal Opportunity Employer and do not discriminate against any
employee or applicant for employment because of race, color, sex, age,
religion, sexual orientation, gender identity, status as a veteran, and basis
of disability or any federal, state, or local protected class.
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