JOB TITLE : SENIOR MANAGER - SAP SERVICE MANAGER
CAREER LEVEL: E1
Leverage technology to impact patients and ultimately save lives
Do you have expertise in, and passion for, information technology? Would you like to apply your expertise to impact the IT strategy in a company that follows the science and turns ideas into life changing medicines? If so, AstraZeneca might be the one for you!
ABOUT ASTRAZENECA
AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development and commercialisation of prescription medicines for some of the world’s most serious disease. But we’re more than one of the world’s leading pharmaceutical companies. At AstraZeneca we’re dedicated to being a Great Place to Work.
ABOUT OUR IT TEAM
It’s a dynamic and results-oriented environment to work in – but that’s why we like it. There are countless opportunities to learn and grow, whether that’s exploring new technologies in hackathons, or redefining the roles and work of colleagues, forever. Shape your own path, with support all the way. Diverse minds that work cross- functionally and broadly together.
ABOUT THE ROLE
· As an Application Service Manager, will be responsible for end to end Service Delivery for identified SAP applications.
· Accountable for ensuring business functions are aptly supported by SAP systems along pre-agreed SLAs and parameters
· Should be able to envisage opportunities for business value addition and get it implemented in a diverse SAP and Non SAP Technology landscape.
Responsible for liaising with Business System Owners, Hardware vendors, Non SAP Streams and Product Vendors to ensure stakeholders across the value chain are made inclusive in Overall Service Delivery
ESSENTIAL SKILLS REQUIRED
· Should possess knowledge of SAP as a product and how each SAP module complements each other along with Business Processes.
· Better Understanding of SAP and Non SAP Technology Architecture which includes Application, Hardware and Middleware components.
· Should be able to appreciate high level Business Process mapping onto SAP as a platform
· Must have significant experience of working in a multi partner scenario and a cross- culture environment.
· Detailed understanding of business processes in the life sciences / pharmaceutical domain.
· Detailed understanding of Software Development Life cycle, Application Life cycle Management, Back up and Disaster Recovery processes.
· Should have experience in a validated environment and aware of GXP and SOX requirements.
· Should be able to drive and deliver continuous improvements through Service Improvements and Productivity improvements.
· Must have good knowledge of Release Management, Incident Management and Problem Management processes.
· Excellent communication and interpersonal skills.
Experience in managing a globally distributed team
WHY JOIN US ?
We’re a network of entrepreneurial self-starters who contribute to something far bigger. We enable AstraZeneca to perform at its peak by delivering premier technology and data solutions.
We’re not afraid to take ownership and run with it. Empowered with unrivalled freedom. Put simply, it’s because we make a significant impact. Everything we do matters.
SO, WHAT’S NEXT?
Are you already envisioning yourself joining our team? Good, because we’d love to hear from you! Click the link to apply and we’ll be in touch as soon as we can.
WHERE CAN I FIND OUT MORE?
Our Social Media, Follow AstraZeneca on LinkedIn https://www.linkedin.com/company/1603/
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
Date Posted
17-Jul-2021Closing Date
30-Jul-2021AstraZeneca embraces diversity and equality of opportunity. We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills. We believe that the more inclusive we are, the better our work will be. We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics. We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.
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