Career Category

Job Description

Job Summary

The Manager or Sr. Manager (will be decided case by case), In-Field Excellence will be part of the JAPAC regional Commercial Excellence team reporting to the Head of Commercial Excellence and BAI. The successful candidate will oversee the regional build of advanced field capabilities and will be the crucial link between the regional Driving Excellence initiatives and the combined AMGEN JAPAC field forces covering >USD 1 Bn in sales.

Role description

STRATEGY

• Co-Create the next wave of in-field excellence initiatives with global experts, regional senior management and affiliate level decision makers
• Partner with the cross-functional team to prioritize change projects and deliver on the quarterly Driving Excellence roadmap
• Partner across cDNA, Field Excellence, IS, external partners, and the business to build and execute key strategic pilots (test and learn environment with KPI tracking across all)
• Author playbooks and white papers on in-field best practices

TEAM AND CULTURE

• Run daily stand-ups and champion agile ways of working with the team
• Challenge the team and hold yourself and others to the highest standards
• Live and breathe candor and foster a constructive feedback culture
• Deliver at the highest level of professionalism to create value for our affiliate teams
• Constantly strive to bring the outside in and evolve our ways of working

OPERATIONAL EXCELLENCE

• Partner with GMs and Sales Directors across affiliates to drive deployment and embedding of key in-field excellence initiatives
• Coach and develop affiliate leadership teams to keep up with latest industry practices and technologies
• Co-create and maintain in-field excellence dashboards and drive continuous improvement through transparency and dialogues with in-market decision makers and frontline staff
• Partner with Learning and Performance to bring in-field execution capabilities to the next level

Basic Qualifications

• Doctorate degree and 2 years of marketing, sales management and/or project management experience

OR

• Master’s degree and 4 years of marketing, sales management and/or project management experience

OR

• Bachelor’s degree and 6 years of marketing, sales management and/or project management experience

Preferred Qualifications

• Self-starter with an outstanding sense of accountability and exceptional project management skills who can work independently and thrives in a fast paced environment where change is the only certainty
• 2 plus years of managerial experience directly managing people and/or leadership experience leading teams, projects, programs or directing the allocation of resources
• Experience in a top tier management consulting firm is a plus
• Solid knowledge of SFE processes and analytics (Sales compensation, call achievement, territory design and management, S&T, rep-led profiling and Sales Resource Optimization (SRO) a big plus
• Strategic planning and analytical experience
• Strong understanding and applied knowledge of sales data and market research data sources
• Sales/sales leadership experience is strongly preferred
• Strong interpersonal skills with demonstrated ability to work effectively across the matrix
• Excellent written, analytical and oral communication skills
• Familiarity with CRM systems (especially Veeva) is a strong preference
• Very strong PowerPoint and Excel skills, including direct experience using these skills in professional setting

As one of the world’s leading biotechnology companies, we focus on discovering and producing medicines and therapies that treat cardiovascular disease, oncology, bone health, neuroscience and nephrology issues, and inflammation.

This is a 20,000 strong, $22bn+ business with a formidable pipeline. We can offer you rare scale and scope. The opportunity to tap into a spirit that fuels success. And the chance to lift your profile further by shaping the future for the biotech industry. While leaving an indelible mark on humanity.   

Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Join Us

If you're seeking a career where you can truly make a difference in the lives of others, a career where you can work at the absolute forefront of biotechnology with the top minds in the field, you'll find it at Amgen.

Amgen, a biotechnology pioneer, discovers, develops and delivers innovative human therapeutics. Our medicines have helped millions of patients in the fight against cancer, kidney disease, rheumatoid arthritis and other serious illnesses.

As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other but compete intensely to win. Together, we live the Amgen values as we continue advancing science to serve patients.