Summarized Purpose:
Selects, develops, implements and maintains training materials and programs. Coordinates training programs and activities with management and staff. Organizes and conducts training sessions to ensure professional development at corporate facilities, field sites, and off-site as necessary and across several locations/regions. May develop training curriculum for employee trainings. Designs, develops, delivers and coordinates training programs covering a broad range of topics and uses metrics and key performance indicators to manage individual and team performance. Evaluates knowledge gained in a way that supports improvements, helps to enable outstanding performance and helps to continuously improve service and responsiveness to clients.

Essential Functions and Other Job Information:
Essential Functions
Designs, develops and implements training programs and materials and assists in the integration of corporate-wide learning interventions ensuring performance and training reflects corporate vision and business needs. May provide oversight of the Learning Management System (LMS) and Procedural Document System (Livelink) activities to include administration and assignment of Standard Operating Procedures for various sites. May provide oversight of learning interventions for external clients.
Provides leadership and support to the Training Department team via selection, coaching, training and performance management of training and instructional development staff. Facilitates on-going learning and guides operations and management of resources to allow for growth of the training department(s) and staff. Collaborates with other leaders within the organization to facilitate management and strategic development of global learning.
Partners with PPD management, executives, functional teams and staff to identify gaps in performance that impact organizational results and serve as the key "change agent" on performance improvement and other corporate initiatives. Monitors and provides metrics/stats to management on a regularly scheduled basis. Interacts with vendors and industry professionals to assess and address changing training needs and scheduling limitations.
Presents training programs to staff and presents at client audits or meetings as requested. Designs, develops and facilitates the presentation of training programs to be offered to PPD clientele.
Consults across PPD sites to define required training curricula and coordination of training.

Policy & Strategy
Interprets and administers policies, processes, and procedures that may affect sections and subordinate work units. Acts as advisor to subordinate(s) to meet schedules and / or resolve technical problems. Requires full knowledge of own area of functional responsibility.
Freedom to Act
Assignments are defined in terms of activities and objectives. Work is reviewed
upon completion for meeting timelines, adequacy, and objectives.
Liaison
Interacts frequently with internal personnel and outside representatives at various levels. Participates and may present at meetings with internal and external representatives. Interaction typically concerns resolution of operational and scheduling issues concerning projects and / or contractual clarifications.

Additional / Specific Job Responsibilities:
Conduct quality visit to identify quality gaps, share observations and recommendation with PM, CTM, CRAs and LMs on project/country/site level;

Generate Quality Strategy & Training Plan, conduct trend analysis, delivery the quality improvement training to the study team per the quality visits observations. Lead Trainee Training Program delivery.
Provide effective coaching and training to achieve and improve quality needs at project, country and site level.

Represents operations during onsite audits and/or regulatory inspections.

Oversee the clinical monitoring compliance metrics’ improvement.

Qualifications:Education and Experience:
Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 8+ years).
2+ years of management responsibility
Years of experience refers to typical years of related experience needed to gain the required knowledge, skills, and abilities necessary to perform the essential functions of the job. Years of experience are not to be used as the only determining factor in establishing the job class or making employment selection decisions.

Knowledge, Skills and Abilities:
Strong knowledge of PPD SOPs and the drug development process, including current ICH, EU and FDA guidelines and/or requirements. May also require knowledge of USP
Excellent team leadership and management skills, including employee development, team building and resource management
Excellent verbal and written communication and presentation skills
Excellent mentoring, coaching and feedback skills
Ability to think strategically, short and long term planning, and successful execution and delivery of project plans and organizational development
Excellent judgment and independent decision making skills
Strong knowledge of training and development theory, design, and principles of adult learning
Strong knowledge of various programs, including Microsoft Word, Excel and PowerPoint
Strong knowledge of various databases, including Learning Management Systems, Procedural Document Systems, Data Acquisition Systems and Project Management/Scheduling Systems
Ability to recognize and establish process improvement methods on a multi-site scale
Ability to develop training content and meet the diverse needs of a multi-national organization
Exceptional cultural awareness and ability to communicate and train across multi-ethnic/multi-diverse units
Supervisory Responsibilities
Manager role with significantly larger management scope (e.g. global or regional responsibilities or multiple departments) OR mastery of manager skills and responsibilities as demonstrated by consistent, multi-year successful performance. In some instances may be responsible for a functional area (as determined by executive management) and not have subordinate supervisors or employees.

Working Conditions and Environment:
Work is performed in an office and/or a clinical environment with exposure to electrical office equipment.
Exposure to biological fluids with potential exposure to infectious organisms.
Occasional drives to site locations, frequent domestic travel and rare international travel.
Personal protective equipment required such as protective eyewear, garments and gloves.
Exposure to fluctuating and/or extreme temperatures on rare occasions.

Physical and Mental Requirements:
Frequently vertical and /or stationary for 6-8 hours per day.
Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
Frequent mobility required.
Frequent bending and twisting of upper body and neck.
Light to moderate lifting and carrying (or otherwise moves) objects including luggage and laptop computer with a maximum lift of 15-20 lbs.
Ability to access and use a variety of computer software developed both in-house and off-the-shelf.
Ability to communicate moderately complex information and ideas so others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences.
Frequently interacts with others, relates sensitive information to diverse groups.
Ability to apply basic principles to solve conceptual issues.
Performs a wide range of variable tasks as dictated by variable demands and changing conditions with little predictability as to the occurrence. Ability to perform under stress. Ability to multi-task.
Regular and consistent attendance.

Additional Information

Requisition ID: 148851
Additional Information

Requisition ID: 148851