About us

Founded in 2001, headquartered in San Francisco, Meltwater is the global leading AI-powered media monitoring, social listening & PR Analytics software. With over 2000 employees and 55 offices across America, Asia Pacific, Europe, Middle East & Africa, we help over 30,000 companies globally to make better, more informed decisions based on insights from the outside. We are dedicated to providing our global products with local insight.

We have won several Top Employer awards worldwide and most recently been accredited as “Asia's Best Multinational Workplaces 2018”, “Best Companies to Work For in Hong Kong 2018”, “Best Companies to Work For in Greater China 2018” by Great Place to Work?. We're looking for exceptional candidates to contribute to our exponential growth in Greater China.

We also operate the Meltwater Entrepreneurial School of Technology (MEST), a nonprofit organization devoted to nurturing future generations of entrepreneurs.

Our Culture

Our culture is based on a fundamental belief in people and the potential they possess.

• We create a fun, ambitious, collaborative and international working environment where everyone is driven by a growth mindset

• We are proud of our entrepreneurial spirit - we organically built our business by developing our own leadership and nurturing talent

• We celebrate our victories but don’t rest on old laurels —whether in reaching personal goals or corporate milestones.

Check out our career site to learn more - https://www.meltwatercncareer.com

Meet with the team

The Client Insight team of Meltwater plays a vital role that helps our clients see the outside insights of their media performance. By leveraging multi-channel datasets, CI team focus on unveiling media insights in the market where our clients are operating. We deliver intelligence reports based on holistic views of different media outlets and socialmedias. We also help to analyze media impacts, draw out brand trends, monitor competitors and showcase the results to clients for an integrated media strategy. We are proud of ourselves for being a partner to grow with our clients’ business.

About Senior Media Analyst

As a Senior Media Analyst, you will provide in-depth media analytical reports based on Meltwater’s strong products/services for our clients. You will be responsible for diagnosing media data in different complexity levels and rolling out valuable results with solid consultations. You will be closely working with Client Success team and Client Acquisition team to grow our business by identifying clients’ needs and business values and providing the strategic insights through the insightful presentation. Through digging out insights of the media data, we help our clients to know more about their media performance, understand their audience, identify key media influencer, optimize their media strategies, influence client’s business in terms of their long-term media strategies as well as short-term decision making. Working with clients, you set the vision and the strategy for how their strategies can reach thousands of users. All in all your analysis and insights will make a strong impact on client business growth.

Besides, you will be responsible for mentoring a small group of junior media analyst in terms of professional and personal development. You will be empowering the team to bring strategic insights that move both Meltwater and Client business forward.

What you will be doing?

• Work closely with sales representatives to uncover client needs and prepare pitch proposal

• Define analytical methodology and dimensions with proper report scope

• Responsible for executing the assigned media reports and making sure punctuality and quality for all deliverables

• Provide commercial, in-depth, easy to understand, clear and strategic insights with actionable recommendations for decision making to clients based on data collection, integration and interpretation

• Work closely with sales team to offer excellent consulting service to clients to achieve monthly business goal

• Deliver presentation to client to showcase findings as required by clients

• Develop new and practical analytical tools/models to stretch team capability

• Mentor a team of 1-2 junior analysts and responsible for their soft skill trainings

What we would like to see from you

• University Degree in Journalism, Business Analytics, Communication, Advertising, Marketing, Public Relations or Business related majors. With International experience would be a plus

• At least 1-3 years working experience in an analytical role (including data analysis, market research) within marketing research, media intelligence and data technology or consulting firm is highly preferred

• Experience writing clear and concise presentations for client summarizing data insights, outcomes and implications in a straightforward and enlightening way for clients

• Experience of managing social listening projects, from proposal through to delivery is a big plus

• Experienced with research analysis, gather data, spot and understand trends, and convert data to insight. With experienced in market research, e.g. qualitative and quantitative research and survey design is highly preferred

• Familiar at using Excel and PowerPoint. Experience using programming languages (e.g. Python, R etc.) to analyse social media data for insight would be a plus

• Good logical thinking and problem solving skills, able to quickly understand clients needs with accurate deliverables

• Strong organizational and multitasking skills and the ability to handle pressure when delivering to tight deadlines in a fast-paced environment

• Good communication skills, fluency in English & Mandarin (spoken and written)

• Proven leadership of task assignment and project coordination

• A desire to lead and encourage junior members of the team

• Passionate at market research, data analysis and media intelligence

• Self-motivated, fast learner, pro-active, independent thinker, detail-oriented

The perks of working with us!

• Competitive Compensation Package - Base Salary + Attractive Incentive

• 20 paid holidays, on top of that, we have compassionate leave, personal leave, special leave, and other types of personal time off to make sure you have a great work-life balance

• Global travel insurance

• Fun, dynamic, high growth and international working environment

• Work in a transparent and collaborative environment providing you with plenty of opportunities to share and discuss ideas with your colleagues and shape how we work

• Gym Allowance with other cultural team activities

• Well stocked kitchen

• And more…

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