Job Title:  Senior Network Engineer
Location: TRIL GTC
GCL : D1

Senior Network Engineer (Band D) for a world leading Pharmaceutical company which operates in over 100 countries and is head quartered in the United Kingdom. The candidate is expected to work for a large Network support and maintenance function, spanning several continents

The candidate should possess broad functional knowledge in his/her domain and technical knowledge in relevant Network Operations. The candidate should have proven expertise in working within a team for transition support and maintenance initiatives.

The Senior Network Engineer will be responsible for leading the Troubleshooting, Development and Implementation of network primarily on Cisco Technologies with additional Load balancer, Wireless services. This person will be in charge of managing all aspects of the network environment

Job Description

Typical Accountabilities

Responsibilities include :

• Primary responsibility will be working on proactive-reactive Incident/SR/changes/SIP related to Network and Network security technologies (Switching/Routing/Firewall/LB/Cloud)
• Need to be SME for handling any P1/P2 incidents, critical changes.
• Documenting knowledge articles for critical incident/change
• Will be accountable for meeting the delivery targets set by management
• Responsible for ensuring that delivery is within and better than prescribed SLA levels and help establish processes for continuous service improvement.
• Resolve incidents/problems/Changes according to established procedures
• Work proactively to ensure prompt resolution of support cases & the highest possible levels of customer satisfaction along with minimal production impact
• Work on Service improvement activities and completing it within the target dates.
• Providing automation solution to benefit network operations team.
• Create policies and procedures related to Networking environment

Education, Qualifications, Skills and Experience

Essential

• A minimum of a Bachelor's Degree is required, MS or MBA preferred.
• 7 to 9 years’ experience performing various tasks in Network Operations, Troubleshooting
• Atleast 6 years’ experience of working in Global NOC environment.

Skills – Primary

• Strong knowledge in Switching technologies - Cisco 6500/6900, Nexus – 7K, 5K, 2K,VPC, FEX, VDC, Cisco VSS
• Strong knowledge in Routing technologies: Handling Cisco ISR/ASR routers, Protocols include BGP, OSPF, EIGRP, MPLS, VRF, L3 VPN’s, IPsec, VPN, QoS, Intelligent WAN
• Wireless: Cisco WLC, Cisco Prime, Ruckus

Secondary/Good to have

• Security: Knowledge on Checkpoint, Cisco ASA, Zone based Firewall, Firepower, Cisco ISE
• Load Balancer: Knowledge on Netscaler, F5 administration, Amazon ALB work experience
• Proxy: Knowledge on proxy PAC file changes, building/setting up private proxy nodes. Zscaler knowledge is preferable.
• Scripting: Basic understanding on one of the scripting language Phython, pearl, shell scripting. Any projects done on this scripting language will be an added advantage
• Knowledge or work experience in cisco ACI, Cisco Software Defined Access (SDA) environment are added advantage
• Knowledge and Experience working within a Service Oriented Architecture.
• Ability to document and maintain Network support documentation (e.g., processes procedures, workflows, communication/training material, service catalog, etc.)
• Ability to own the development of new processes and procedures within Networking with partners from across IT groups and business units.
• Positive relationship management experience
• Ready to work in 24/7/365 environment with rotational shifts(APAC, EMEA, US)
• Superb communication skills, both written and verbal, and excellent presentation skills. Well versed in English.

Desirable

• Good knowledge of Release Management, Incident Management and Problem Management processes.
• Experience working in globally distributed team
• Experience in handling the critical incidents, providing solution amidst pressure situation.
• Knowledge in ticketing system like Remedy, SNOW
• CCNA(R/S or Security) certification required. CCNP/CCSA/CCSE and ITIL certifications are added advantage
• Base knowledge of Windows/Linux servers
• Experience on Integration of tools (API basics, scripts) will be added advantage.
• Able to grasp and understand new technological trends / concepts
• Good experience in using Microsoft Visio
• Must possess good problem solving and interpersonal skills
• Must excel working in team environment

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. 
 

Date Posted

Closing Date

AstraZeneca embraces diversity and equality of opportunity.  We are committed to building an inclusive and diverse team representing all backgrounds, with as wide a range of perspectives as possible, and harnessing industry-leading skills.  We believe that the more inclusive we are, the better our work will be.  We welcome and consider applications to join our team from all qualified candidates, regardless of their characteristics.  We comply with all applicable laws and regulations on non-discrimination in employment (and recruitment), as well as work authorization and employment eligibility verification requirements.