About Internal Firm Services
In order to deliver a first-class service to our clients, we need first-class support internally. Our Internal Firm Services (IFS) is a network of specialist support professionals who play a vital role in ensuring we have all the right resources, services and technology. Not all of us work directly with external clients. Some of our best people choose to apply their talents as part of IFS and as such are a part of an organisation on a par with many of our external clients.

Our teams in IFS include: Administration, Branded Merchandise, Business Development, Finance, Global PwC Experience, Global Technology Solutions, Human Resources, Marketing & Communications, Office of General Counsel, Research, and Senior Partner Office.

Job Description

Job Description & Responsibilities

• Manage implementation of the curation content strategy in line with global best practice;
• Work with the curation lead to influence the content strategy and to liaise with key stakeholders, including L&D leadership and their teams;
• Lead calls with L&D Leaders and their teams to gain understanding on business issues in order to perform informed curation of xLoS content;
• Research, identify, and make recommendations for new internal and external learning content and content sources;
• Build and maintain strategic relationships with internal and external xLoS learning content providers;
• Maintain content management processes, including identifying solutions to optimize content management in coordination with the Vantage core team;
• Define and operate processes for communicating and working within the curation community and other contributory teams on the global collection of informal learning assets in Vantage; what’s new and what’s coming;
• Liaise with Vantage team to influence functionality roadmap and overall UX;
• Own and maintain end to end curation workflow including tagging, IP permissions, and deployment including identifying opportunities to tech enable and optimize entire process;
• Manage curation metrics and reporting;
• Recommend and market new learning assets to showcase and maintain dialogue to review with the curation lead and L&D Leadership;
• Be an active member of curation community of interest, working with global and other territory L&D curation reps to drive high quality and relevance to China / HK - e.g. ensure best practice is adopted within our territory and contributing content to the global catalogue;
• Monitor work and coach librarian administrator ensuring quality work is performed;
• Lead sessions on content curation, process and skills to upskill China/HK L&D team.

Requirements

• Experience in a learning and development environment at a senior level;
• Project and Stakeholder Management;
• Basic Instructional Design skills;
• Alternative Development Delivery Methodologies;
• Relationship & Collaboration including experience in virtual meeting management;
• Networking & Influence;
• Critical Thinking Skills & Problem Solving;
• Business Acumen (in the context of Professional Services);
• Global Acumen (working across cultures, geographic borders);
• Whole Leadership (self and other awareness);
• Organization Effectiveness (organization process, skills and performance);
• Change Management (what’s necessary to bring about change – people, process,
• structure and culture);
• Experience in digital Library science/skills, research or content management is preferred.