Assist supervisors in tasks and duties

Correctly apply account data entry protocol

Understand the requirement and application of manual transactions

Understand and implement the Privacy Principles of our Customer information

Understand the cash handling procedures and fraud control preventative measures in place

Understand the procedure for processing various payment types

High School Graduate

1 – 2 years’ of experience in related area

Read, write, speak and understand English and Cantonese with Mandarin also an advantage

Ability to operate a computer

Get along with fellow Team Members and work as a team

Be willing to work any day and any shift

Meet the attendance guidelines of the job and adhere to departmental and company policies

Good knowledge in Microsoft Office (Word, Excel, PowerPoint and Outlook)

Good knowledge in Microsoft Windows Operation

Good knowledge in STIX Ticketing and CKS Ticketing system

Work inside and continuously maneuver in and around all areas of the offices

Possess the manual dexterity to operate office equipment including a telephone, computer, photocopy machine, fax machine

Respond to visual and aural cues