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Responsible for managing IT projects which cut across different IT departments

Project Delivery Management Responsibilities

The Senior Technical Project Manager’s roles and responsibilities can be broadly categorised as under.

Programme and Project Operations Management

• Creates – and where appropriate, obtains relevant approvals – and manages in accordance to change governance and products including but not limited to the under.

• Takes overall responsibility for, and manages the successful delivery of products, undertaking corrective action(s) where and when required

• Establishes the procedures relevant to programmes and projects – such as risk management, exception management, monitoring and control, configuration management, and others as required

• Escalates deviations from agreed tolerances to the appropriate authority(ies) and recommend remedial action(s)

• Authorises commencement of work – internally and externally – within agreed authority and tolerances

• Performs the Team Manager and Support roles unless advised otherwise

• Implements and /or ensures compliance to change management strategies as required for programmes and projects, including strategies for quality, configuration management, communication etc.

Programme and Project Communications Management

• Creates, maintains, and executes programme and project Stakeholder Management Strategy and Plan

• Leads communications with internal and external stakeholders

• Leads (and facilitates, where required) interactions with Programme and Project Sponsors and /or their Board members, as well as other key stakeholder groups, such as Group Project Management

• ·Communicates the procedures and practices relevant to programmes and projects – such as risk management, exception management, monitoring and control, configuration management, and others – to the programme and project teams and other stakeholder(s), e.g. vendors

• Manages the information flows between the directing and delivering levels of programmes and projects.

Programme and Project People Leadership and Management

• Establishes the behavioural expectations of the programme and project teams in alignment with AIA’s Operating Philosophy and Principles

• Leads and motivates team members in successfully delivering desired business outcomes, including from third parties, such as vendor personnel

• Actively facilitates and participates in developing team members, such as goal setting, coaching, and performance management.

Portfolio and /or Programme Coordination

• Collaborates with Management in ensuring that effort and spend are not duplicated across programmes and projects, and in managing above-programme and above-project dependencies

• Prepares the Benefits Plan in coordination with Portfolio and /or Project Management

• Provides inputs when required in managing strategic risks, assumptions, and issues at the Portfolio and /or Programme Management level

• Extends other form of support as required and within means, such as in facilitating benefits realisation etc.

• Facilitates, where and when required, other activities from time to time, such as programme and /or project audits, compliance exercises, or any other initiatives as required by management.

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