Job Description

 

• Title: Senior Project Manager                                       
• Location: Canada, West Coast

 

RWS

 

The Enterprise Internationalization Group (EIG) is part of the RWS Group, a unique, world-leading provider of technology-enabled language, content, and intellectual property services. Through content transformation and multilingual data analysis, our unique combination of technology and cultural expertise helps our clients to grow by ensuring they are understood anywhere, in any language.  

 

Our purpose is unlocking global understanding. By combining cultural understanding, client understanding and technical understanding, our services and technology assist our clients to acquire and retain customers, deliver engaging user experiences, maintain compliance, and gain actionable insights into their data and content.  

 

We work with over 80% of the world’s top 100 brands, more than three-quarters of Fortune’s 20 ‘Most Admired Companies’ and almost all of the top pharmaceutical companies, investment banks, law firms and patent filers. Our client base spans Europe, Asia Pacific and North and South America. Our 65+ global locations across five continents service clients in the automotive, chemical, financial, legal, medical, pharmaceutical, technology and telecommunications sectors.  

 

Founded in 1958, RWS is headquartered in the UK and publicly listed on AIM, the London Stock Exchange regulated market (RWS.L).  

 

For further information, please visit: RWS  

 

About Enterprise Internationalization Group (EIG)

 

The Enterprise Internationalization Group (EIG) enables customers to reach their markets in any language and scale. We provide a wealth of services including localization, data services, testing, video, consulting and much more.

 

Our global team of localization and technical experts work closely with customers building lasting partnerships that help make their products and services reach and resonate with their end users.

It is a fast-paced and exciting business with many opportunities to work on state-of-the-art products and services for some of the world’s most innovative businesses. 

 

Job Purpose

 

The role of the Senior Localization Project Manager is to manage all assigned projects in the most efficient manner possible in order to ensure client retention, satisfaction and ultimately repeat revenue growth. As the main point of contact for their clients, the ideal candidate must proactively use effective written and verbal communication to ensure that project teams understand the scope, complexity and expectations, and that the clients are kept fully informed as to the progress, position and financial status of their projects. Additionally, the Senior Project Manager needs to manage and motivate the extended project team, ensuring actions are clearly delegated and that resource/quality issues are escalated in a timely fashion to the departmental managers and Program Manager.

 

Key Responsibilities

 

• Delivery of projects to client’s expectations achieving targeted levels of profitability.
• Compiling estimates and proposals for approval.
• Adhering to the LQI sales process and RWS project processes.
• Close financial monitoring and control of projects through budgets, invoicing and change orders to ensure timely and final invoicing.
• Strategic project planning involving best methodologies, processes, and risk assessments.
• Accurate documentation and filing of all project related materials.
• Identification and development of project/process improvement opportunities and escalating to Program Manager.
• Hosting regular, documented verbal and written communications with clients, Network Offices and internal team members.
• Works on complex problems/projects where analysis of situations or data requires an in-depth evaluation of multiple factors and works complex problems through to resolution
• Internal and customer involved initiatives to drive localization maturity, process improvement or business strategy forward
• Potential to monitor and mentor of more junior team members

 

 

Skills & Experience

 

• · Typically requires 5+ years of localization project management experience
• · 5+ years of budget management experience
• · Experience growing accounts
• · Good written/verbal communication and presentation skills
• · Customer service experience
• · Proactive
• · Ambitious and with a desire to learn and progress
• · Analytical and organized problem solving abilities
• · Able to meet deadlines and work under pressure

 

 

Our purpose is to unlock global understanding. This means our work fundamentally recognizes the value of every language and culture. So, we celebrate difference, we are inclusive and believe that diversity makes us strong. We want every employee to grow as an individual and excel in their career. 

 

In return, we expect all our people to live by the values that unite us: to partner with colleagues and clients, to adopt a pioneering spirit, to be positive in progressing the work we do, and always to deliver what we promise. 

 

Benefits

• Possibility to do charity work for 5 days paid.
• 4 weeks’ holiday, your birthday OFF and 5 sick days.
• Fun social committee.
• Access to a vast library of eLearning training.
• Great benefits plan (dental, medical, STD/LTD, EAP…)
• Hybrid model, you get to choose when and if you want to come to the office
• Agile work practices

 

RWS embraces DEI and promotes equal opportunity, we are an Equal Opportunity Employer and prohibit discrimination and harassment of any kind. RWS is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at RWS are based on business needs, job requirements and individual qualifications, without regard to race, religion, nationality, ethnicity, sex, age, disability, or sexual orientation. RWS will not tolerate discrimination based on any of these characteristics. 

 

RWS values 

 

Get the 3Ps right – Partner, Pioneer, Progress – and we´ll Deliver together as One RWS.