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In this role, you have the opportunity to

In this QMS Leadership role, with a feel for QMS Training Compliance, you have the opportunity to guide and support Markets and Global Business Services functions to always do the right thing. Your challenge will be to strategize, manage, deploy and monitor QMS Training Compliance-related activities for the Markets, Global Business Services and Functions in scope. Ensuring an effective utilization of data to drive dedicated improvements whist maintaining an audit ready state. A strength in PRIDE and Daily Management is key for this role.

You are responsible for

• Strategize, deploy and align QMS Training Management Systems with the 17 Markets, Global Business Services and Functions in scope

• Manage and develop the International Markets QMS Compliance training team (4 people), including operational objectives and work plans

• Liaison with IT, Global Q&R Competency & Education, Market/Global Business Services Q&R and/or Business Leaders

• QMS Training Compliance Business Process Owner for Markets, Global Business Services and Functions in scope

• Ensure all mandatory training curriculums are set and training is executed as required

• Report on training compliance and training related KPIs

• Driving compliance and/or LEAN improvements in the area of QMS training compliance.

• Leading and processing related systemic CAPAs.

• Participate in the preparation and the execution of audits and Management Reviews

You are a part of

The PQMS Markets Central Team plans, controls and manages relevant QMS activities for all 17 Markets worldwide within Philips. This includes Personal Health, Precision Diagnosis, Diagnosis and Treatment, and Connected Care. The core business of the Markets is the Sales, Marketing, Distribution, Installation and Servicing of Philips medical and non-medical devices and solutions designed & manufactured by the Philips Businesses.

The PQMS Markets Central team consist of 30 QMS professionals mainly based in Eindhoven, the Netherlands. You will be reporting directly to the Head of PQMS Markets.

To succeed in this role, you should have the following skills and experience

A person who is excited by the unique professional challenges that our Quality Transformation presents, with the right quality, customer service and team player mindset. We are looking for someone who has experience in Quality Training management and can inspire others to adopt this mentality of prioritizing quality above all else in a relentless pursuit to improve the quality of life for the billions of people our brand touches each year. Specific skill requirements for this role:

• 7+ years’ experience with QMS within a worldwide medical device company

• A seasoned, experienced professional with a full understanding of ISO 9001:2015, ISO 13485:2016 and 21 CFR 820.

• Strong leadership experience: leading a team within an international matrix organization, influencing without authority and working closely with executive leadership

• Professional written and oral communication skills across all levels of the organization

• Project management experience, leading projects where not directly responsible for all required deliverables

• Accurate, superior planning, problem-solving and trouble-shooting skills with attention to detail and follow-through.

• Able to proactively and independently resolve issues in creative ways

• Able to analytically assess impact to the Markets OneQMS and the local organizations of changes applicable to the Markets

• Flexible in working hours due to the regional/global scope

• A hands-on mentality

• Highly proficient in spoken and written English

• Training in Lean and Lean Methodologies is a plus

In return, we offer you

We welcome you to a challenging, innovative environment with great opportunities for you to explore.

Our benefits are very competitive and designed around your preferences:

• A market conform salary

• 25 Days of leave and the possibility to purchase up to 20 extra days off annually

• A variable bonus based on both Philips results and personal performance

• Extensive set of tools to drive your career, such as a personal development budget, free training and coaching

• Solid company pension scheme and attractive collective health insurance package

• Opportunity to buy Philips shares and products with discount

• Healthy work-life balance

Why should you join Philips?

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video .

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page on our career website, where you can read stories from our employee blog . Once there, you can also learn about our recruitment process , or find answers to some of the frequently asked questions .

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