Position Overview:

The Senior Residence Life Officer for Residential Education and Programs is the chief housing officer at Duke Kunshan University and is responsible for overseeing the residential life and programs for all undergraduate and graduate students. He/she collaborates with University Housing and Campus Services/Operations to ensure a safe, secure and positive living environment that is conducive to student learning and development. He/she creates a living-learning community that promotes academic success, student engagement, self-responsibility, diversity and inclusiveness. The Senior Residence Life Officer provides supervision, training and evaluations of the live-in Undergraduate Residence Life Coordinators and the Graduate Residence Life Coordinator. He/she also oversees the medical insurance enrollment for all residential and non-residential, graduate and undergraduate students. This position requires the coordination as well as serving on the on-call duty rotation and responding to critical issues and emergencies as they occur. He/she is a central part of the management team for the Office of Student Affairs.

Reports to:

Dean of Student Affairs

Essential Duties:

• Oversees residential community programs and activities to promote and maximize student growth and development:
  

a. Collaborates with University Housing Operations, Campus Security, and Student Health to maintain a safe, secure, healthy and positive living environment that enhances student learning and development.

b. Propose and develop policies and procedures for Residential Education and Programs.

c. Counsels and resolves student issues related to personal, interpersonal, academic or mental health challenges and makes counseling referrals when deemed necessary.

d. Respond to crisis situations as needed.

e. Assesses risks for all programs and activities organized by staff, including Resident Assistants and Graduate Resident Fellows of the Residence Life Office.

f. Chairs the Campus Dining Customer Relations Team and coordinates monthly meetings to ensure a positive dining experience for students.

g. Research and administrate the health insurance programs for China mainland students, international students and students from Hong Kong, Macau, and Taiwan, and serve as a liaison between the university and insurance companies and/or brokers/consultants.

h. Participates in the design, program planning and preparations for future phases in residential complex planning and development as the campus grows to 2,000 undergraduate residential students.

i. Supervises and trains office interns during the academic year and summer months.

• Residential Education and Student Development Programs:
  

a. Develops and updates residence life policies and procedures to promote student self-management where possible.

b. Supervises the Residence Life Coordinators in implementing the Student Code of Conduct and serves on the Judicial Committee when needed.

c. Counsels and resolves residential and interpersonal conflicts when referred by the Undergraduate Residence Life and Graduate Residence Life Coordinators. If unresolved, refer to the Assistant Dean for Campus Engagement and Student Conduct.

d. Collaborates with the Assistant Dean for Campus Engagement and Student Conduct to promote the first-year experience and enhance co-curricular programs for undergraduate and graduate students.

e. Establishes and oversees a Residential Education plan that includes theme-housing, faculty-in-residence, and/or faculty-associates programs.

f. Collaborates with the Associate Dean for Academic Advising, the Undergraduate and Graduate Residence Life Coordinators to train and supervise Resident Assistants and Graduate Resident Fellows in providing peer academic support programs and activities in the residence halls.

g. Collaborate with the Career Services Office in providing appropriate career development workshops and activities for undergraduate students.

h. Collaborates with Counseling & Psychological Services in providing appropriate mental health development workshops and activities.

i. Develop, enhance and implement the Student Leadership Development Program.

• Supervision of Undergraduate and Graduate Residence Life Coordinators:
  

a. Recruits and serves as a supervisor/mentor to the Undergraduate Residence Life Coordinators and Graduate Residence Life Coordinator.

b. Develops the position responsibilities for the coordinators to meet the needs of new campus development。

c. Trains, supervises, evaluates the coordinators in the following tasks:

I. Develops, prepares, and edits information regarding student housing.

II. Manages housing assignments and residence hall common spaces that meet the distinct needs of each academic program, promote campus community, as well as maximize student learning and development.

III. Implements residence hall policies and procedures.

IV. Collaborates with all service providers (e.g., housekeeping and maintenance staff, security personnel, and other service partners) as necessary to ensure the provision of excellent accommodations for all residents.

d. Approves budget and expenses proposed by the Undergraduate and Graduate Residence Life Coordinators.

• Other tasks as assigned.
  

• University employees' job responsibilities will continue to expand in scope and depth as the University grows in size and complexity in its programs.

Required Qualifications:

• Master's degree in student personal, counseling or a related field.
  

• Intercultural competency demonstrated by having lived, worked, or studied in an international, cross-cultural setting with excellent communication skills.
  

• Commitment to supporting an innovative, living-learning community through academic support and co-curricular programs and activities.
  

• Experience in having lived and worked in a residence hall setting and implemented residential education programs for a minimum of 3 years.
  

• Experience in having supervised, and/or provided training to resident assistants, other student assistants and full-time student affairs/residence life staff.
  

• Possess excellent interpersonal skills in working with student groups, campus committees (e.g. Campus Dining Committee), as an advisors to group(s), and/or chairs of committee(s).
  

• Experience in establishing and writing policies and procedures.
  

• Experience in organizational planning skills and budgeting.
  

• Fluency in English.
  

• Ability to utilize current technology and residential life-related software for communication, programs, and services.
  

• Experience in learning outcome assessment for evaluation and improvement of residence life programs and workshops.
  

Preferred Qualities and Experiences:

• Desire to work in a team-oriented, dynamic, fast-paced, diverse environment.
  

• Fluency in Chinese.
  

• Experience with or extensive knowledge of the higher education systems in China.
  

• Knowledgeable in student health insurance programs in China and other countries.
  

• Experience in designing and conducting surveys and assessment involving residential education and programs.
  

How to Apply:

Please be advised the salary is commensurate with experience.

Application Process: Please submit cover letter and CV to DKUrecruitment@dukekunshan.edu.cn

Please note: DKU will ONLY accept applications received through DKUrecruitment@dukekunshan.edu.cn

Applications sent by other means will NOT be considered.

上班地址：昆山市杜克大道8号