Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 305 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.

This role is in the Global Resolutions and Protections team within Risk and Operations Management. Global RnP is a 15-member team responsible for managing the overall policies and processes for PayPal’s post-transaction domain.

Post transaction domain involves managing the end-to-end policies, customer experience, risk management and operations optimisation responsibilities when a customer files a dispute on a PayPal payment.

As part of our team:

• You will maintain the and manage PayPal’s Protections programs delivering value to PayPal’s buyers and sellers while optimising PayPal’s margin through loss and Opex reduction.

• You will play a critical role in developing strategies and identifying opportunities needed to deliver the ideal resolution experience to our customers in the most cost effective, sustainable model.

• You will work closely with key stakeholders in the Business Units for merchant specific solutions as well as Operations and Product teams for implementation and execution of RnP programs and initiatives.

• You will extensively use data driven insights combined with business knowledge to help drive optimisation and customer experience improvement ideas.

• You will have the opportunity and challenge to constantly improve and adapt solutions to the fast-changing face of online commerce, analyse information and exercise solid judgement to bring it all together to make a tangible difference to PayPal’s business - While the end objectives will be clear, the ways to achieve it will challenge you to constantly innovate and adapt.

If your skill sets match the role, you can be assured of a fulfilling career with overwhelming opportunities to learn, grow and succeed in one of the fastest growing industries in the world and Ireland.

Job Requirements

Experience:

• 2 + years of related experience in Analytics in a fast moving and matrixed environment

• Prior experience in fraud, risk management, or business analytics

• Command of Statistics and Optimisation concepts with a focus on utilizing data insights to solve business problems.

• Experience, comfort and interest in the manipulation and analysis of large datasets

• Knowledge of and experience in data and visualisation tools SAS, SQL, Teradata, Python, QlikView, Tableau

• Solid communication and presentation skills and experience visualising data is required.

• Prior experience managing a team or teams of analytics professionals is preferred

• Strong desire and ability to work in a dynamic, innovative, fast-paced environment.

Professional Qualities:

• High-energy and drive

• Ability to story-tell and translate analysis and insights into actionable recommendations

• Strong quantitative background

• Outstanding problem-solving skills, with strong ability to drive towards action and impact

• Ability to operate through ambiguity and change and to be able to course correct

• Strong written and verbal communications skills

• Innate curiosity to learn and develop

Basic Qualifications :

• Bachelors, MBA/ Masters of Finance, Mathematics, statistics, computer science or economics preferred or equivalent experience in an analytical role

• At least 2 years of experience in analysis required

We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.