Senior Specialist, Production Services Application Support
BNY MellonNew yorkUpdate time: September 16,2021
Job Description
Maintains and supports moderately complex applications and their operating environments. Performs complex troubleshooting as a subject matter expert in one or more applications. Works to ensure appropriate monitoring and alerting setup. Leads root cause analysis and problem management for complex problems to address underlying technical issues. Collaborates with business and application development stakeholders. Lead production readiness reviews for new releases and validate the supportability of changes prior to introduction into production. Monitors changes to applications and their operating environment. Analyzes any complex issues. Recommends technical solutions on application problems. Reviews and develops updates of contingency documentation and processes. Performs periodic tests of disaster recovery processes. Reviews and analyzes product migrations through all systems environments. May review and execute Change Management scripts. Leads major incident management calls for resolution of high priority incidents. May mentor or provide guidance for junior team members. Contributes to the achievement of area objectives MODIFIED BASED UPON LOCAL REGULATIONS/REQUIREMENTS Bachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree is beneficial 8-10 years of diverse experience in multiple areas of information technology required; experience in the securities or financial services industry is a plus Qualifications Bachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree is beneficial 8-10 years of diverse experience in multiple areas of information technology required; experience in the securities or financial services industry is a plus BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans. Our ambition is to build the best global team – one that is representative and inclusive of the diverse talent, clients and communities we work with and serve – and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums. Primary Location: United States-New York-New York Internal Jobcode: 96251 Job: Information Technology Organization: Shared Services And Technology-HR13644 Requisition Number: 2113433

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