• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference in the local community through our Corporate Social Responsibility activities, like Planet 21

What you will be doing:

• Overseeing all Banquet operations AM/ P.M/closing shift including Food & Beverage service 
• Achieve Guest Satisfaction by establishing positive guest contact with the client in charge of each assigned function ensuring all function contract details are met 
• Analyze daily and monthly reports to ascertain that labour/productivity costs are in line with Outlook forecasts
• Coordinating successful completion for off-site functions
• Preparation and completion of daily Banquet event guest billing and critique of each function
• Conduct pre-function meetings with Colleagues for all Food & Beverage functions to brief on menu and service procedures
• Effectively maintain Beverage controls through accurate recording, tracking, distribution and billing of liquor consumption
• Ensure all Beverage cashiering and check control procedures are followed
• Organize and ensure that all colleagues receive appropriate rest and meal breaks
• Establish maintenance, repair and cleaning schedules for all Banquet equipment and facilities
• Cash, Credit and deposit procedures and transactions are accurate ensuring guest satisfaction
• Maintain key relations with other Food & Beverage departments including Kitchen, Stewarding, Catering & Outlets
• Adhere and enforce all hotel Health & Safety programs, Fire Procedures, Safety regulations and responsibilities
• Ensure that Bartenders have adequate beverage to service the function
• Ensure open, effective communication between colleagues and leaders with a clear understanding of the “Collective Agreement”.
• Able to drive cube van, 1 Ton and 5 Ton truck for Off-site Events
• Overseeing all Banquet Porters Setup AM/PM/closing shift.
• When required guide porters with setup/ Suggest Sales team with set up 
• Proper knowledge of Room Set up, measurement of area including Dance floor and stage. 
• Should be able to help porter for any last minute Physical changes of the room set up
• Should be able to perform occasional Physically demanding duties inside hotel and outdoors encompassing Standing, walking, bending and lifting up to 50lbs 

Your experience and skills include:

• Minimum 3 years of Banquet Supervisory experience in a high volume establishmentPost Secondary education in Hospitality and Tourism
• Working knowledge of Infogenesis, Microsoft Office and Email
• Familiar with various styles of service including French, Military and Family
• Thorough knowledge of Wine, Liquor and Beer
• Clear understanding of Inventory Control
• Previous experience in a Unionized environment an asset
• Must be able to work evening/closing shifts
• Able to work late hours in a unsupervised environment

Your team and working environment: 

• Centrally located in downtown Calgary, Fairmont Palliser is the city’s premier, landmark hotel. With 407 elegantly appointed guest rooms, The Fairmont Palliser is truly the place to be. Join us in delivering the iconic Calgary experience. 
• Must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.   
• Fairmont Palliser is committed to an employment equity program that includes special measures to achieve diversity among staff.  
• In order to keep our employees and the general public safe from the threat of Covid 19 and the rise of variants in the community, the  Hotel has implemented a Covid-19 Vaccination Policy.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit  https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS