Job Responsibilities: 

• Provide day-to-day IT operational and technical support to business units and internal users
• At least 2 years solid experience in providing technical support services and project management in IP network, security and Linux systems is preferred
• Perform evaluation, installation, configuration, administration and troubleshooting of resources including OS, hardware & software
• Support focus on Windows or Linux or Virtualization and ensure System & Data Security smooth 

• Prepare technical documentation & User Manual
• Handle hardware and software setup, configuration, testing and support (Office or Client site)
• Handle and troubleshoot hardware and software for internal and external users including on-site, remote or phone support.
• Provide first level support, diagnose and resolve any issues regarding customer system
• Perform ad-hoc projects as assigned (Office or Client site)

Job Requirements: 

• Diploma / Degree holders or above in IT related disciplines
• 1- 2 years relevant working experience in IT industry in Microsoft platform (Windows Server)
• Knowledge of Server and Desktop Virtualization platform, Storage System & inter-networking is preferred
• Good working attitude with strong problem solving, responsible, independent and self-motivated
• More experience will consider as Senior System Specialist / Project Consultant position
• Good team player, good communication skills and hard-working
• Good command of spoken & written English & Chinese (Cantonese and Mandarin)