Job Duties:

• To perform routine updates on the task progress
• To report system errors, incidents and issues on time
• To provide general IT helpdesk support for end-users
• To provide 2nd level support for other region IT colleagues
• To perform installation, configuration, performance tuning and troubleshoot of servers, network equipments and SAN
• To provide capacity planning for responsible systems in order to support the business growth
• To work and coordinate with vendors for trouble shooting and system implementation
• To participate in project management and execution
• To perform any other duties as assigned by the superior and/or their designate from time to time.

Job Requirements:

• Higher Diploma or Degree holder in Computer Science or relevant disciplines
• MCSE is a preferred. Other industry recognized qualification is desirable
• 3-5 years working experience on supporting distributed regional office IT environments
• Good command of English, Mandarin and Cantonese
• Hands-on experience in desktop/server hardware, VM, SAN, Windows platform and networking
• Application and management of mobile devices
• Experience in working with globally distributed users and support teams
• Proactive and customer oriented. Personally committed to meet service quality standards
• Good interpersonal skills and have a strong sense of responsibility
• Immediate available is highly preferred

For more details on Clover Group, please visit our website: http://www.clover.com.hk/

We are an equal opportunity employer and we welcome applications from all qualified candidates. Information provided will be treated in strict confidence and used for recruitment purposes within our Group and our related companies only. Applicants not having heard from us within 6 weeks from the date of this advertisement may consider their application unsuccessful. All personal data of unsuccessful applications will be destroyed after one full calendar year.