Senior Technical Support Officer(REF: A3/STSO/2/SCMPW)
TUNG WAH GROUP OF HOSPITALSSheung wanUpdate time: May 15,2020
Job Description

Location: Sheung Wan

Roles & responsibilities:

  • Provide IT consultation and problem solving services for IT team members and other users;
  • review and analyze vendor products or proposals;
  • provide crash maintenance and technical support for production systems and related computer software, hardware and network; and
  • coordinate infrastructure projects, prepare proposals & reports and analyze on internal IT infrastructure.

 

The ideal candidate should possess:

  • a recognized degree in Information Technology or equivalent;
  • 3 years of relevant post-qualification experience in IT system and network infrastructure support, system and server administration;
  • well-proven experience in technical support for various operating systems, databases, IT and network solutions;
  • good knowledge of IT server hardware, system software, IT security and network design with practical skills in configurations for both corporate-wide and local LAN environment;
  • preferably with good knowledge in network configuration on various firewalls, routers, switches, and wireless devices with proper troubleshooting skills as well as hands-on experience in hyper-converged infrastructure, VMware vSphere, CLI for CISO IOA & H3C, FortiGate, RedHat Linux and ISO compliance in information security control; and
  • able to manage various IT infrastructure projects under pressure and perform any onsite technical suppoert duties independently.

(Please specify in the resume or application form the relevant qualifications/working experience/technical knowledge you have attained in details.)

 

Compensation & employment terms:

The successful candidate will initially be offered a 3-year contract with a remuneration package which will commensurate with his/her background and experience. The continuation of employment and employment terms thereafter will be subject to mutual agreement. Apart from contributions to the MPF Scheme, other benefits include paid annual leave, medical services, a dental scheme and training sponsorships.

 

Application:

Please send your resume or a completed application form [F601(n)] with indication of your current and expected salaries to the Head of Human Resources Division, Tung Wah Group of Hospitals at 4/F., Wong Fung Ling Memorial Building, 12 Po Yan Street, Hong Kong by June 2020. The reference code should be marked both in the letter and on the envelope. Application forms are obtainable in person or can be downloaded from http://www.tungwah.org.hk. Personal data provided by applicants will be used strictly for recruitment purpose only and in accordance with the Tung Wah’s personal data policy. Applicants not invited to attend an interview by 30 September 2020 may assume that their applications are unsuccessful.

 

WE ARE AN EQUAL OPPORTUNITIES EMPLOYER

 

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